AO.COM Contact Number
0870 062 6758
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AO.COM UK Opening Times
|All Days||8:00AM - 10:00PM|
AO.COM Contact Number Tips
|AO.Com Helpline||UK Contact Numbers|
|AO Toll-free||0800 032 3249|
|Customer Issues/Queries||0344 324 9222|
|Team in the Press Office||0120 467 2504|
|For Billing and Payments Queries||08005614489|
|Investment related queries||0120 467 2538|
If you are looking for the best online retailer, then ao.com is the perfect place for you. The company was created in 2000, and it delivers household appliances across the UK. It believes in giving the foremost priority to the customer’s service. Every new deal, service, product or discount offers intend to satisfy the client’s needs and bring them happiness and joy. The mission of ao.com is to be the best retailer in Europe. The basic framework of AO is to make buying appliances super easy. AO.COM provides a gamut of goods and services. Whether you wish to buy a laptop, tablet, replace your washing machine or Dishwasher, it has got it all in genuine prices and proposals. It provides the delivery of TV and Audio, Computer, Kitchen Appliances and in other words, any household appliance.
ao.com Customer Service renders various services to aid customers work. The objective is to take issues into account, provide the best delivery and refund services, and to maintain its large customer base. You can choose from over four thousand products! AO is associated with different brands too. It has online guides to help customers to get rid of their doubts regarding the best appliance for them.
The company has recently got 1.5 million Facebook likes, and it is trying its best to engage more with the customers through online competitions.
The company received several awards and recognition including “Best Customer Service Operations”. It is continuously working to cater the needs of its customers through online as well as offline professional service.
ao.com is known for its services. ao.com Customer Service is flexible and reliable. Besides, the customers have a special place in the company. Everything is done keeping their interest in mind. The company supplies a range of products such as kitchen appliances, computer devices, Dishwashers, Fridges, Small Appliances, Floorcare, Washing machines, TV and Audio. There are several payment options available. You can either spread the payment or pay nothing for six months. You can avail other services like installation of TV, cooking appliances, Dishwasher or Laundry. The company is committed to giving the best price. Apart from this, it offers Discount Codes, Cashback, and other exciting offers to assure its customers.
The delivery service at ao.com is solely fantastic. It delivers seven days a week from 7 am to 7 pm. You simply need to enter the postcode to check the options accessible to you. It is an added benefit to those who are working and are busy with their jobs during the day. They can take the delivery of their item in the evening. After all, the company considers customer’s convenience as the top priority. Delivery of technological appliances, kitchen appliances, TV, Floorcare and much more, works the same way. Within the mainland UK, the delivery is free of any cost. On the other hand, delivery to the remote area of UK isn’t free. The service charges some amount.
You don’t have to worry about the status of your order. With “Track your order”, you can receive the updates of your order. Moreover, the tracker adjusts the information in every five minutes. Consequently, the customer gets the latest information.
Another exclusive service is “Click and Collect service”. Under this, you can collect your order (only small appliances) from the store of your choice. Moreover, it offers free next day delivery for small devices. This service depends on the availability of the driver. If you want to get your product the next day, within two days or on weekends, you can pay a particular amount too.
The company makes sure that it delivers the order as soon as possible and provides an efficient delivery as per the client’s requirements. If you order a computer appliance, but you aren’t available to take the delivery, then, you have a few options. You can either ask your neighbour to take the order. Or, the company’s deliveryman can deliver it to the nearest store so that you can collect it later.
If you are not satisfied with the product, you can return it as per your availability within thirty days. Besides, you will get full refund along with the delivery charges. If you have used the product, a few terms conditions do apply. If you would like to exchange the product, you can do that too!
Contact ao.com Customer Service
Want to Contact AO.Com UK Customer Service? Look no further – here is the AO.Com contact customer service phone number- DIAL 0844 306 9158
ao.com customer care is dynamic, flexible and dependable. You can contact ao.com Helpline at 0344 324 9222 to address your issue; get a response to your queries and much more. This friendly customer service can also be used to place an order as well or make the payment. If you aren’t satisfied with the service, use this contact to make a complaint. ao.com Support is available from Monday to Sunday around 8 am and 10 in the evening. It ensures the customers content for the products available online as well as the services.
To change the Payment date, you can ring at 02920 468900, or e-mail the same to firstname.lastname@example.org. While, for more information on your payment plan, give a call at 2920 468900 or e-mail to email@example.com.
If you do not wish to place a call, then, you can try another alternative. Send an email to firstname.lastname@example.org. Try to make it short and compact. Only state the relevant information. If you aren’t satisfied with the order, then mention the product number, code, delivery date, your personal data and other related details. The customer support team reverts within 48 hours.
To get in touch with the press office team, contact at 0120 467 2504. Use 0120 467 2538 to address doubts related to Investor Relations. For issues related to AO Expert logistics, call 0127 075 4830. The provision of different helplines for separate issues makes the process simple, smooth and easy.
ao.com provides an online chat service to address your objections and provide extra support. An agent in the support team is available to discuss your concerns for seven days, a week.
If you face any other matter, then instead of contacting the customer care agent fist, you can check the extensive FAQ section. You can enter your query or check the list of other questions to find a concrete solution.
AO believes in providing the best care in every possible way. For the same reason, it is quite active on Facebook, Google+ Twitter. You can send your complaint in a precise form, or you can give your valuable feedback. Besides, you can get to know about the special offers, discount coupons, promotional offers or any other new update. To keep a check on the latest jobs, news or updates, follow their LinkedIn profile.
Write to AO.COM Helpline
AO.COM makes it a point to deal with each and every issue or to consider every feedback. It renders a service wherein the customer can give the matter in written via mail. You can send a letter to the following address.
c/o AO World PLC
5a The Parklands
Lostock, Bolton, BL6 4SD
This method takes some time to receive a reply. So, make sure not to use it for urgent problems. Besides, if you are complaining regarding any product, mention its details and your personal information, so, that they can contact you to provide ao.com SUPPORT.
ao.com Contact Tips
An alternative way to reach is by calling, AO Contact Phone Number at 0871 976 5734. You can reach this contact for customer service too.
You can use “MY AO” app. AO launched the app to make the job of the client effortless. The app offers a few exclusive features. You can track your order, stay in touch with the driver, reschedule your delivery, receive updates on the status of the order, get a time slot for delivery and much more! The company doesn’t charge for this service.
When writing a written complaint, do mention your personal details as well as the product details (complaint about any defective order). It will make it easier for the AO team to communicate with you. Try to make it in a crisp and concise form. The same tip must be used while sending an email to the customer service. However, when contacting online, do not display any sensitive information. You must preferably send a direct message to the client support team. The representatives of the client’s care will get in touch with you soon. If you are making any public post, do not state any personal contact details.
If you are calling the customer care agent, do not squander unnecessary time in giving irrelevant details. Try to stick to the main issue or the purpose of calling. Provide all the required details. Moreover, if you are making a complaint with ao.com service, then too, try to be a bit polite. AO runs for its customers. The agent will address your query efficiently and provide the support.
Use these contact tips handy to resolve your issue, place an order or report any complaint related to the services of AO, in an active and organized way.