DWP Contact Number

DWP Customer Service Contact Number


0870 046 9522

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DWP UK Opening Times

Monday-Friday 9am to 6pm
Saturday ---
Sunday ---

DWP Contact Number Tips

DWP Helpline UK Contact Numbers
 DWP Toll-Free 0800 055 6688
 DWP Bereavement Benefits 0345 608 8601
DWP Social Fund  0345 603 6967
DWP Universal Credit 0345 600 0723
DWP Claims 0800 731 7898
DWP Technical Help 0345 604 3349
DWP Pension 0345 3000 168
DWP Disability Living Allowance 0345 712 3456
DWP Care Giver Allowance 0345 608 4321
DWP Vaccine Damage Payments 01772 899 944
DWP Child Maintenance Group 0345 713 3133

dwp helpline

DWP Overview

DWP stands for Department for Work and Pensions. DWP is the United Kingdom’s largest ministerial government department and is supported by 13 agencies and public bodies. DWP regulates pension policies of government employees of UK and is responsible for the welfare of government officials. DWP is responsible for welfare, pensions, and child maintenance policy. DWP consist of 4 organizations. Namely, Job center Plus, Child Maintenance group, Child Support Agency and Child Maintenance Service. DWP was created on 8th June 2001. Its basic aim is to provide financial independence to its customers and reduce child poverty. Its headquarters are located at Caxton House, 7th Floor, 6-12 Tothill Street, London – SW1H 9NA. DWP on an average consist of 80,000+ employees.

DWP Customer Services

DWP Customer service believes customer satisfaction is above everything, as a consequence, it’s the leading government company with the highest number of satisfied customers it has a network of approximately 25+ million customers all over the United Kingdom. DWP is responsible for the welfare and pension policy. Initially, its task was to create JobCenter Plus and Pensions Services, but later it grew into large government company providing services relating to pensions of people and reducing child poverty. DWP provides its services to all its customers. Below mentioned are some DWP customer services that DWP provides to the customers.

Pension Service

DWP’s pension service consists of local and centrally based pension centers. Local centers deal with claims which belong to localized jurisdiction and central deals with pension claims all over the country. Central pension service consists of (FPC) Future Pension Centre that provide state pension forecasts for people approaching retirement age, National Pension Centre (NPC) deals with the changing environment and issues or queries that are related to pension and related benefits. Pension Tracking Service (PTC) assists the user in tracking their previous transactions under the pension scheme and the International Pension Centre with all the inquiries related to the state pension. DWP pension services include State Pension, Pension Credit, winter fuel Payment and Cold weather payment. Customers can contact DWP for pension service at 0800 731 7898 (UK) or can visit here.

dwp support

Disability and Careers Service

DWP offers financial support to those people who have been disabled and their careers are at stake, whether they are in or out of employment. DWP’s Disability and Careers Service consist of following benefits: Disability Living Allowance (DLA), Career’s Allowance, Personal Independence Payment (PIP), Attendance Allowance, Vaccine Damage Payment.

Child Support Agency and Child Maintenance Service

DWP provides financial support to those child’s who have separated from their parents by proving everyday living costs. For the people who cannot make basic arrangement for family’s requirement, they can contact Child Support Agency and Child Maintenance Service. Our Child Maintenance provides unbiased information and required support to help both parents make informed about child maintenance. Child Support Agency and Child maintenance services, calculate how much amount a parent should pay to other for maintenance of child and collect the maintenance payments in case if it is necessary. Customers can contact DWP’s for Child Support and Child Maintenance Service by making a call at 0345 608 8610 (UK) or they can reach there through this link also.

Job Centre Plus

DWP’s Job Centre plus helps unemployed people to search for work and also help employers to advertise for vacant jobs. It covers and provides benefits for people who are unemployed or are unable to work because of serious health conditions.  Customers can contact DWP’s Job Centre Plus at 0800 055 6688  (UK) or can visit at http://bit.ly/1oyXA7R.

dwp support

DWP’s Responsibilities

DWP Customer service believes customer satisfaction is above everything, as a consequence, it has various responsibilities for customers. Following are some responsibilities of DWP:

  • Understanding and dealing with causes of poverty.
  • Motivating people to work.
  • Motivating and making the disabled people live independently.
  • Serving income in terms of pension to the pension age people and promoting saving for retirement.
  • Avoiding fraud and errors.
  • Promoting healthy and safe work environment.
    dwp support

DWP’s Latest Information

Customers can get the latest information and news about DWP at DWP’s latest information and news website i.e. http://bit.ly/1m86QgE. Here, customers can find latest updates of welfare, pension, and child maintenance policies.  Like Disability Living Allowance, Career’s Allowance, Personal Independence Payment, Attendance Allowance, Vaccine Damage Payment

DWP’s Corporate Information

Customers can get the latest information and news about DWP’s publication scheme at http://bit.ly/2ipJbzk, personal information charter at http://bit.ly/2hJFPYS.That explains how exactly organization works and in favor of the general public.

DWP’s bodies and estate

DWP consist of following public bodies: The Pensions Ombudsman, The Health and Safety Executive and The Pensions Regulator. The Department for Work and Pensions has buildings in London, Newcastle, Sheffield, and Warrington. The Pension Service and Disability and Careers Service are being operated by a network of approximately 1000 Job Centers, benefits processing and contact centers all over the United Kingdom.

DWP Helpline

DWP provides 10 hours a day and 5 days week (Monday to Friday 8 Am to 6 PM) services to its customers that can be used at any day. Customers can connect and contact for DWP Helpline for state pension claims at 0800 731 7898 (UK), for Job Center Plus 0800 055 6688 (UK) and for Maternity Allowance at 0345 608 8610 (UK). The customer can contact at DTW for Bereavement at 0345 608 8601 (UK) and for social fund inquiries at 0345 603 6967 (UK). Customers can also contact for Universal Credit at 0345 600 0723 (UK). Calls made on 0800 numbers from Landlines from the UK are free. If a customer is calling from outside the UK, call charges are 7p per minute, plus your phone company’s access. The calls on aforementioned numbers are monitored and recorded for security and training reasons. Customers can also get online assistance at DWP online helping site – http://bit.ly/1m86QgE

DWP Contact Phone Number

The customers looking for DWP customer assistance from the DWP team can get in touch with DWP Customer care agents by contacting at DWP Contact Phone Number 0800 055 6688, for state pension claims at 0800 731 7898 (UK), for Job Center Plus 0800 055 6688 (UK). Customers can connect and contact 10 hours a day and 5 days week (Monday to Friday 8 Am to 6 PM). If the customer is calling from outside the UK, call charges are 7p per minute, plus your phone company’s access. The calls on aforementioned numbers are monitored and recorded for security and training reasons.

DWP Customer Complaints

In case customers or viewers have any kind of complaints regarding DWP services they can quickly get answer and solution by connecting to our team. Our DWP SUPPORT service team members are professionally trained to deal with customer complaints. For any problem with DWP, DWP customers can contact at 0800 055 6688 (UK) by landline. If the customer is calling from outside the UK, call charges are 7p per minute, plus your phone company’s access (call cost vary with the different service provider). The calls on aforementioned numbers are monitored and recorded for security and training reasons.

dwp customer service

Write to DWP customer care

Department of Work and Pensions provides the platform to encourage customers to write directly to the company for their inquiries, complaints, and problems. It’s quiet better to write directly to the company in case customer care department does not respond properly. Formal written form of communication saves telephone charges that customer has to incur in case of communicating with the company by telephones. Below mentioned is the address to write to the company for inquiries and complaints. In case customers need DWP customer service assistance, they can write a letter and send it to DWP address.

Caxton House,
7th Floor,
6-12 Tothill Street,
London,
SW1H.

DWP at Social Networks

The below links can help you in connecting DWP on Facebook, Twitter, Instagram, Youtube, and many other social media handles. Connecting to people at social networks is a different way of communicating people. We keep uploading and sharing something which makes customers and targeted customers like, comment, share, and develop interest, which improves our virtual interactions with targeted customers. We aim at building good public relation through social networks. We’re present on almost every social media channel. We’re available at below mentioned social platforms.

DWP Facebook: You can like, comment and share DWP posts on Facebook, by following DWP Facebook Page.

DWP on Instagram: You can like, comment and share DWP posts on Instagram, by following DWP Instagram Page.

DWP on Twitter
You can like, Tweet and share DWP posts on Twitter, by following DWP Twitter Page.

DWP on Youtube
You can like, Comment and share DWP videos on Youtube, by subscribing DWP Youtube Channel.

DWP on LinkedIn
You can like, Comment and share DWP posts on Linkedin, by connecting DWP@LinkedIn

DWP FAQs
There are many questions that customers frequently keep asking by emails and phone calls. DWP has provided a common link for almost all the frequently asked questions for resolving customer queries.

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DWP Customer Service Contact Number
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