EE Contact Number
0871 434 3171
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EE UK Opening Times
|Monday-Friday||8:00AM - 8:00PM|
|Saturday||8:00AM - 6:00PM|
|Sunday||8:00AM - 6:00PM|
|EE Contact Number Helpline||UK Contact Number|
|EE Mobile & SIM-only||0808 121 1122|
|EE Mobile 4GEE WiFi||07953 966 501|
|EE : Small & Large Businesses||07953 966 150|
|Complain to EE (Mobile, 4GEE & Tablets)||0800 956 6060|
|Complain to EE (EE TV, Broadband)||0800 956 6059|
|EE Customer Services, EE Mobile & SIM||07953 966 250|
Established in the year 2010, EE is the largest mobile operator in the UK. Besides, it is the biggest operator of 4G services in the whole of Europe. It supports over 15,000 employees, and it is the most advanced digital communication company in Britain. It delivers services in Fixed Line, Mobile Telephony, and Broadband. Its 4G network coverage reaches 99% of the population while the 3G network coverage reaches 98% of the population. Other assistance provided by EE includes enabling Wi-Fi calling on iOS, Android devices, and Microsoft Windows. This way it allows texts and calls for every office, venue, and home. The customers enjoy 2MBps while the users of the latest devices can benefit from the speed of 150Mbps.
The vision of EE is to provide the excellent service and reliable network to its consumers so that they can trust EE for their digital lives. It wants to deliver the best aid regarding online support, stores, and centers. It wishes to build a new digital backbone in Britain and to provide personalized services to the customers. In other words, EE believes in service before self. EE credits its employees to be the core of its success. It has a dedicated team of experienced workers. Building trust is the key responsibility of EE, which isn’t restricted doesn’t limit to only customers. It includes the commitment to its employees as well as business partners.
EE received independent recognition. RootMetrics ranked EE as UK’s best overall network. It has won more awards by Mobile Choice Consumer Awards, Mobile Industry Awards, Recombu Awards, and Mobile News Awards.
It has promised to provide even more efficient services after this collaboration. Moreover, it won’t affect the customer’s previous EE contract. In the coming months, it will announce new and better changes.
EE has an intention to improve the range of internet access. There are more than 10 million people in the UK who works without the Internet. EE wishes for a digitalized UK in future through its services.
EE Customer Services
EE has over 30 million happy customers. It continues with its motto to provide the top-quality assistance every day and to keep building the fastest network in the UK. Speed test by Ookla (Global Standard in Internet Testing) supports the fact of EE being the fastest 4G network. The employees at EE works hard to improve customer service, and to provide dedicated services. To save the customers from the unnecessary wait, BT provides the fastest network to download videos, music, and emails. EE offers a range of services. It is not only fast, but it has the largest 4G coverage in the UK! It even has the vision to reach 95% of UK to provide its customers with trustworthy connection wherever they go.
There are benefits that you can enjoy by being on EE Network. If you have a monthly plan, you can enjoy free access to BT Sports App, Wi-Fi calling, streaming on two EE devices simultaneously and much more UK’s best sports action.
It gives data usage alert about your data limits. The customer never needs to worry about running out of data. When your data gets over, you won’t lose any credit either. You can start your next pack early or buy an add-on.
“Pay as you go” is another feature supported by EE. As you purchase a monthly plan, you get free boosts. Every three months, you can expand your allowance by 500MB, and that too for free!
It grants unlimited home broadband plans, which gives 5GB of extra data to your free each month. Moreover, these broadband services come with a free Norton Security Premium for a month.
EE is indeed different; it not only restricts to regular service but provides added benefits too.
EE has a team to provide dedicated customer services. EE CUSTOMER SERVICE is known to be the best. You can get in touch online, over the phone or visit the stores. It has EE committee as well. Apart from this, tons of information covering different issues are available on EE’s website. It eases your work to call or visit any store if your issue is in the ‘Help Section’.
Contact EE Customer Service
Want to Contact EE UK Customer Service? Look no further – here is the EE contact customer service phone number- DIAL 0871 434 3171.
EE has a dedicated team to assist the clients in providing the best and reliable customer services. It is the core objective of EE to assist customers with their problems. Consequently, it has come up with new and innovative ways to address users’ issues. When you the visit EE’s support web page, you can see a list of items already stated. If your problem is in the list, then you don’t even need to call the customer care or visit EE store. In case it’s not, you can try the Help Section. It provides the solution to other issues related to EE Orange and T-Mobile.
If you must get in touch with the customer care, you can either call or text them. To pay monthly and pay as you go, for EE, Orange, and T-Mobile, send codes depending on your work to 150.
You can call EE CONTACT PHONE NUMBER at 00 44 7953 966250 (from abroad) to reach any customer service agent. Roaming charges may apply. The standard opening hours at EE are 8 am to 8 pm weekdays, and it is until 6 pm on weekends. Calls outside that time cost 50p per call. If you have an EE mobile, you can just dial 150. The service is free during regular opening hours. There are a range of different numbers and costs available depending on whether the customer is calling from EE Landline, any other provider abroad, or if he has a mobile, SIM, broadband, TV or large/small business. You can check the FAQ section. It provides the step-by-step guide to EE SUPPORT as well as the list of contact numbers.
EE provides an online chat forum. The chat service is available from 8 am to 9 pm, Monday-Friday, and 8 am to 4 pm on a Saturday. After giving your feedback or discussing any issue, you can save a copy of chats too. Moreover, there is a provision of an online email form. You can fill the form stating the necessary details and the problem, the team response back within 72 hours.
You can visit any EE store, which helps all EE, T-Mobile and Orange customers. EE has over 550 stores spread nationwide.
If you want to join EE, ring at 0800 956 6000 (Personal Customers) or the business customers can get in touch either at 0800 956 6100 (Maximum 50 employees) or 0800 079 0888 (More than 50 employees).
EE has an online committee with over 2 lakh members and more than 3 lakh posts. The committee is basically where the customers ask questions, share their issues or ideas, answer the problems faced by other users and find tips, that too for 24/7!
As EE uses the best technology and innovative ways to help customers, you can contact the team by using any social media handle. EE is active on Facebook, Instagram, and Twitter. You can message your issue in a crisp and concise form and even check latest features provided by EE. For updates on jobs or the latest news, follow the EE profile on LinkedIn.
Write to EE Helpline
EE extends its support to the customers who wish to write their complaints/suggestions. If you are writing anything related to your mobile phone, mention your name, address, EE account number and EE mobile number. Besides, if you are writing something irrelevant to your home broadband include your EE phone number positively.
EE Customer Services
6 Camberwell Way
Tyne and Wear
Do mention any working phone number so that EE can contact you during the day. EE lets you know if it has received your letter or not. The mobile customers receive a text while broadband customers get it in writing. EE makes sure that each and new customer gets equal treatment without any bias.
EE Contact Tips
If you are unable to get in touch with the client service, call EE HELPLINE on 0800 956 6060 between 8 am and 8 pm. One of the functional teams receives this call.
When contacting EE, making a complaint, don’t forget to include your full name, postal address, account number, brand, details of the complaint, requirements, and an alternative contact number. It will save your time, and the process will be smooth.
Use another tip if you aren’t happy with the response. You can always ask EE to reconsider your issue, moreover; you can discuss the same with the Customer service team leader. If your problem still stands unresolved, you can escalate it to the Operation Manager.
Useful links for your purpose:
- Check for EE mobile coverage – http://bit.ly/2ibdpqF
- Find your EE nearest store – http://bit.ly/1gh1C2d
- For EE insurance and protection details, http://bit.ly/2hVTStL
- Manage your EE account – http://bit.ly/1YdddWU
- Check if other people have similar doubts – http://bit.ly/2hIjRV9
- Download the app on iOS – http://apple.co/2ibdZ7A
- Know the offers on your android phone – http://bit.ly/2i1H4iP
If EE doesn’t resolve your complaint within eight weeks, you may refer it to Ombudsman Services.