Firstdirect Contact Number

FirstDirect Customer Service Contact Number


0870 062 6718

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Firstdirect UK Opening Times

All Days 8:00AM - 10:00PM

Firstdirect Phone Number Tip

First Direct Contact Number Helpline UK Contact Number
Contact First Direct Customer Service 03 456 100 100
New Customers Toll-Free Number 0800 24 24 24
First Direct Contact Us 03 456 00 24 24

FirstDirect Customer Service Contact Number

firstdirect-bank customer service

Firstdirect customer service Overview

Firstdirect is the best banking insurance, a division of HSBC Bank plc. It is based in the United Kingdom founded in the year 1989 with over 1.25 million satisfied customers. It is a retail bank based on telephone and the internet. They are the best in the field with the superior customer service from two of its call centre Leeds and Hamilton. Firstdirect Customer Service is the most recognized in the field of online banking.

Internet banking with firstdirect is easy, uncomplicated and safe it allows you to manage your money online without any hustle. You can manage and check your balances online and also statements on request. You can use the online services from anywhere on your PC, Mac or Smartphone. You can also call the customer service for any assistance related to your banking. Every kind of assistance is provided online and through calls only.

Firstdirect Customer Care Service

The firstdirect customer service is ready to the customers 24*7. You contact them anytime you have a query and be assured that your call will be answered. They have a different contact number for existing customers and new to firstdirect. New customers call dial either on 03456002424 or 0800242424 and the existing customers can call on 03456100100 for any queries. They’ll answer your call anytime means a person, not any computer but a person will answer your phone. Firstdirect Customer Service is not claimed to be the best but is recognized by its customers and other agencies as well. You don’t have to waste your time on hold to talk to the customer service agent at firstdirect.

Call charges are charged if you are calling from mobile at the same rate on other geographic numbers such as ‘01’ or ‘02’. If you have any special packages then your call will be for free according to the package. For any further clarification, you can call your service provider to know the cost details.

Firstdirect Email Service

It is essential to update with the changing circumstances and when the technology is moving at such a pace it is mandatory to do so. You can also reach the Firstdirect Customer Service through sending a message to the customer service and seek an answer to your query. The existing customers can simply log on to their internet banking and drop a message. If you have any general query then you can simply drop a message on 24hours@firstdirect. Your query will be answered in no time. You don’t have to send any personal information related to your account in the emails.
first-direct-bank support

FirstDirect Services

Lloyds bank provides personal, business, private banking and also international banking to millions of customers. It has key services which make it the distinct online bank with the rest. Internet banking, mobile banking, and phone bank are its major services amongst its vast number of services. You can choose from a variety of its products online ranging from current accounts to insurances and investment schemes.

FirstDirect Customer Service

It has specific departments to address the issues of the customers. If you want to access your account then you can call them on 0345300000 within the United Kingdom and for the outside UK customers you can call on +441733347007. If you have lost your debit or credit cards then there is a separate service number 08000969779 if you are calling from the outside UK then +441733347007. The customer service is available 24/7 and you can also log in to report the same.

Call charges to 03 numbers are charged at similar rates as the local. You can call them on the other line for any general queries.

first-direct-helpline

FirstDirect Internet Banking Queries

You can call them on 03453000116 for any internet banking related queries anytime. You if you wish not to call on 0345 then you can use the 01733232030 and get in touch with a customer service agent to resolve your queries.

Open Timings

If you’re calling from the outside UK them you have to call on +441733232030 which are open from 7 AM to 10 PM from Monday to Friday. You can also call on Saturday and Sunday between 8 AM to 6 PM.

You can call on these numbers for your queries to seek solutions. Firstdirect considering its customers superior provides quick and instant services to not delay and waste any valuable time. Your call is most of the times answered by a real person when you’re calling for any queries.

First Direct Contact Number

A division bank of the HSBC Bank, First Direct is a retail bank based in the United Kingdom. It functions as retail bank over the telephone and the internet. There are two centers maintained by the bank at Leeds which is also its headquarters location and Hamilton which is the larger one of the centers both of which is responsible for different functions related to the HSBC. The former call center deals with the assessment of the involved risk and handles processing activities. The latter one is responsible for HSBC direct banking. Set up in 1989, the bank today enjoys a trusted and contented customer base count of a quarter million across the world.

First Direct has built a reputation for providing the finest customer care services. The bunch of awards it has received from major polls like Moneywise, Which?, and five in the 2016 edition of the British Bank Awards provide testimony to the fact that the First Direct HELPLINE is the best among all. Here is how you can contact First Direct SUPPORT system and what makes it unsurpassed.

Contact First Direct Customer Service

First Direct offers its customer care services any time of any day on the phone. Unlike other banking call helpline services, First Direct HELPLINE is tended by real people working day and night in their offices in the United Kingdom to serve their valuable customers. The bank provides different contact numbers for their new and existing customers. The First Direct CONTACT NUMBER for the new customer is 03 456 00 24 24 and for the existing one’s is 03 456 100 100. You can also contact the First Direct SUPPORT system for any specific query on the numbers provided by the bank for particular products such as existing and new mortgages, credit cards, minicom, etc. The international First Direct CONTACT NUMBER is +44 113 234 5678. For those who have a verbal impairment, the bank runs its video relay service to provide customer care facilities.

Write to First Direct Helpline

The First Direct customers enjoy the facility of sending in their queries and concerns in a written message. The First Direct Helpline is available on your internet banking account and you can send in your complaint with the secure messages option in your account. If you don’t have an account, then you can fill an online form and sign up. You can also contact First Direct Support system through writing a letter. Their post office address is:
Customer Relations,
First Direct, 40 Wakefield Road,
Leeds, LS98 1FD.

You will get a call from their customer care executive within a few days and they will inform you about the steps they are taking about your concern. This way, you will be updated about any basic developments. You can tweet at @firstdirecthelp to get a fast response to your concern. First Direct Helpline can be availed through email service as well. Send an email to the bank informing about your problem to them at complaint.info@financialombudsman.org.uk or 24hours@firstdirect.com. The bank strictly advises you to forbid the sharing of any sensitive information about your account of online banking account on the email or any other contacting service on the web.

First Direct Contact Tips

First Direct is a telephone – based retail bank and therefore, most of its functioning happens over calls. This means that you might have to wait on hold for some time to get the First Direct Helpline representative attend to your problem. But time is your most valuable asset and instead of wasting it, there are some tips you can follow while contacting First Direct Support. Calling the First Direct Contact Number can take a while to get your problem solved and writing an email or letter is also a long procedure. The best option left is to tweet to their twitter handle or send a secure message. If you still decide on calling the helpline service, then dial with a web phone and that is more beneficial. The First Direct Contact Number 0113 234 5678 is likely to get your problem solved in minutes. Another contact number for fast response is 01132766166.

First Direct has been listed as the most superior banking institution across the world solely because of it’s responsive and valuable customer care services. First Direct Support is available in a number of ways such as call both national (inside the UK) and international, letter post, email, twitter, video relay, texting, and online banking account. You can also find them on Facebook and on their Youtube channel. The team of trained and dedicated customer care executives tends to your queries and concerns as fast as possible and you can reach them at any point of the day.

FirstDirect Customer Service Contact Number
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