Scottish Power is one of major energy companies operating in the United Kingdom. It helps customers embrace energy efficiency. It is responsible for educating customers on the best ways of managing their energy needs. It comes up with several strategies of ensuring that the home remains warm and cozy during winter when temperatures are dangerously low.
The company has been involved in raising awareness about cancer. It has done this through helping to raise more than £8m specifically for Cancer Research UK. It provides energy services not only for consumers, but also businesses in Great Britain. In fact, it is one of the top 6 power companies operating in the UK. The company has been in operation since 1901.
Scottish Power Services
Today, the company connects new customers who need power or electricity in the UK. Small businesses that need energy look up to the company for solutions. It has the capacity to cater for the needs of customers who require commercial energy. It has some of the best deals where gas and electricity are concerned in the UK.
It allows customers to manage their accounts online. The company has created four simple tariffs that suit the needs of customers. The electricity provider educates customers on the power tariffs so that they understand their bills. Customers who need help with boiler care can now turn to the company for assistance by paying as little as £6.71 each month.
Contacting Scottish Power Customer Service
For all complaints that you want to address to the customer service team, doing so by calling 0800 027 0072 would produce results faster than you imagine. The number to use for people in need of minicom or textphone services is 0800 027 8899. If the agent you speak to is unable to address your issue, a member of the customer care team will take care of you.
The member of the team assigned to handle your problem is dedicated to find the solution within 10 working days. If the issue remains unsolved beyond the first 10 working days, the company will keep updating you about the progress on day 28 as well as 58 of the calendar from the day when you initially made the complaint.
Scottish Power Contact Tips
When contacting Scottish Power regarding any issue with your electricity or energy needs, do not disconnect the call before getting a reference number for the problem. For more information on how to contact the company, visit the Customer Services section on the official website. It is crucial that you ask your mobile phone or telephone service provider about call charges as well.