Amazon is an ecommerce company operating from the US/. The current CEO, Jeff Bezos, founded the company on July 5, 1994. The ecommerce company owns several subsidiaries that include Audible Inc, AbeBooks and Zappos among others. In addition to operating as a cloud computing company, it is also the largest Internet-based retailer in the US.
The online retailer makes billions of dollars in annual sales. The retailer mostly generates revenues through the sale of electronics as well as other products. The company boasts of more than 294 million customers with active accounts all over the world. Around the world, the company is one of the most easily recognizable brands.
The company’s revenues grow by 20 percent each year.
Amazon boasts of several innovations that have changed the face of ecommerce as well as advertising for good. Prime is one such innovation, and is one of the most popular subscription services in the world. The Marketplace is yet another innovation that allows customers to buy millions of products from buyers around the world.
Other amazing products that the ecommerce giant has created include web services and the Amazon Echo, which is a device that is customized around the user’s voice. Prime Now is a service that allows Prime Members to receive delivery of the items that they purchased within one hour of placing the order.
Contacting Amazon Customer Service
The customer service at the ecommerce giant’s is only for registered members. After registering, sign in and let the representative of the company to know the issue or problem that you want resolved. You have to go to the Contact Us section to obtain the assistance that you need but only after providing details and clarifications regarding the problem.
On the other hand, the company has a general help number that anybody can use to call it regarding any issue. The number is 1-888-280-4364. On the other hand, if you are calling from outside the US, then remember to dial and call 1-206-266-2992 for general assistance regarding any issue that you have with the order or goods and services you just purchased.
Amazon Contact Tips
When contacting Amazon, do not forget to have your Order Number. For the most part and depending on the nature of the item you purchased on the ecommerce platform, you might have to wait for the company representative to call you back. The local general help number is toll free. On the other hand, the international general help number attracts charges.