AO.com is an online retailer that specializes in selling household appliances. The founder is John Roberts who began the company in response to a friend who had placed a bet indicating that he could not sell home appliances online. Customers can make all their purchases from the online retailer using PayPal, MasterCard, American Express and Visa Debit or Visa.
In addition to selling home appliances online, the company also delivers the items free to customers who are in mainland UK. However, for all deliveries to Northern Ireland, customers pay a fee of £15. Customers can use a feature that the company created, Track Your Order, to check the progress of their orders. The service is available immediately after filling order form.
All weekend deliveries attract an additional fee of £4.99. Moreover, upon delivery, customers can request the delivery staff to install the household appliance, but only if willing to pay the installation cost. Items that customers can order from the online store include washing machines, dryers, dishwashers, fridges, freezers, cooking supplies, small appliances and floor care tools.
The company offers several promotions, such as Cashback. Under this type of promotion, customers are eligible for company’s own cashback promotions as well as manufacturer promotions. At any given moment, the online retailer has several deals that customers can take advantage of to save money, thus the need for visiting the official website for this and more.
AO.com Contacting Customer Service
AO.com is reachable on 0844 324 9222 as well as 0344 324 9222. The latter is the customer service number. You can also place orders and ask questions through these two numbers. Similarly, the online retailer has an email address for customers who need official correspondence regarding any issue in writing with the company.
Correspondence between customers and the company is also possible via snail mails. On the other hand, customers who are not in a hurry can find the answers to their problems by visiting the FAQs section on the official website. The section is likely to have all the answers that a customer needs for whatever issue he has regarding services and products.
AO.com Contact Tips
All the customer service numbers mentioned above operate every day of the week. This means that customers can place telephone orders or ask questions regarding the progress of their orders in addition to expressing complaints any hour of the day or night and receive answers. However, there are times when the online retailer changes the telephone opening times.