ASOS is a fashion and beauty store that sells to customers via the Internet. Nick Robertson and Quentin Griffiths founded the online retailer in June 2000. The online store caters for the fashion and beauty needs of customers in their 20s. The company sells more than 80,000 branded and non-branded products to a target market that is fashion conscious through mobile and website.
The company runs a 24-hour customer service from Hemel Hempstead, United Kingdom. The headquarters of the fashion and beauty company are in Camden, North London. The company runs the Central Distribution Center from Barnsley, Yorkshire from where it ships fashion and beauty products to customers in almost all countries in the world.
The company runs the second most visited online fashion website in the world. The website boasts of 3.3 million visitors through Google +, 885,000 visitors through Twitter, and 3.8 million likes on Facebook. The company operates from warehouses located in China and the United States as well as returns centers that are in Austria and Swiebodzin.
Here, customers can order and buy dresses as well as jeans, shoes, t-shirts, lingerie, jewelry, shirts and all types of beauty and skincare products. The company ships everything that a customer orders or pays for to every destination around the world. With a massive collection of branded and own-brand menswear and womenswear products, customers are spoilt for choice.
For more information on the products and services that the company sells or stocks, customers should look for it in various social media platforms. The main social media platforms that customers should visit to learn more about the fashion and beauty company’s products include Google +, Pinterest, Instagram, YouTube, Twitter and Facebook.
Contacting Asos Customer Service
It is worth mentioning that Asos does not encourage customers to call in order to speak to a customer service advisor. Where necessary, the company calls the customers who cannot find the solutions or answers from the website. Since the company provides online services, it saw it fit to allow clients to access the customer service online as well.
Asos Contact Tips
The Help section on the official Asos website is where customers can contact the company for assistance with the order. The Help section contains answers to all questions that a customer has. Customers can receive help from this section 24 hours every day and 7 days a week. The contact options that customers have include Live Chat, Twitter and Facebook.