ASOS is focused on meeting the fashion and beauty needs of the young clients. The online retailer mostly focuses on satisfying the needs of customers who are in their 20s. It is because of this that the retailer specializes on fast fashion. In addition to fast fashion, the online retailer is also focused on selling wide selection of fashion-related items.
The online retailer has a wide selection of more than 80,000 branded as well as non-branded fashion products. In addition to this, the online retailer sells fashion and beauty products from more than 850 brands. Although the online retailer is a UK-based company, it receives orders for fashion and beauty products from other parts of the world too.
Fashion and beauty products are the items that the online retailer specializes in selling to the young customers in the United Kingdom and other parts of the world. Some of the fashion and beauty products the retailer sells include clothes, shoes and different types of accessories. Young customers prefer shopping here because of the wide range of accessories that they can choose.
Young customers can also purchase jewelry, womenswear and menswear. The retailer has created different websites to cater for various markets. For example, it has a different website for each of the following markets: China, Italy, Russia, Spain, Germany, France, USA, Australia and the United Kingdom. It ships fashion and beauty products to over 140 countries globally.
Contacting ASOS Customer Service
Everything that you want to know about the delivery of the fashion or beauty product that you ordered from ASOS is on the email that the company sent you. The Order Confirmation email often contains information regarding the estimated date and time of the delivery. In case you need more information and clarification, customer service is available to provide more help.
The best place to find the assistance that you need from customer service is under the Help section within the official website, which is www.asos.com. Once here, chat with the customer service representative. Alternatively, contact the online retailer on social media platforms such as Facebook and Twitter.
ASOS Contact Tips
Before chatting with a customer service representative regarding the order that you placed with ASOS, be ready to fill the details required on the online form. The Twitter handle to use if you prefer this method of getting in touch with customer service is @ASOS_HeretoHelp. The customer service is available 24/7 since the company runs an online business.