British Gas is one of the iconic companies in the United Kingdom that has grown to symbolize British life. The company has undergone numerous changes in identity before transforming into what it is today. The company would probably be non-existent today without the Gas Act, which led to its creation in 1972. It survived the privatization of the industry in the late 1980s.
The company is the largest supplier of energy to homes in the United Kingdom. Secondly, BG is also United Kingdom’s largest home service organization. The gas company is one of the most admired organizations in the country. Despite the solid reputation and admiration that the company enjoys in the country, few people know that it is a subsidiary of Centrica.
British Gas Services
BG is renowned for energy products and services that it provides to customers in the United Kingdom. Customers have been able to buy Home Care Boiler cover from the company lately. In fact, customers get a 10 percent discount upon buying the boiler cover online. The company serves customers with one-off repairs for damaged appliances in the home.
Services regarding plumbing and drainage are the other areas that customers can get from the company. The company has come up with several innovative products and services targeting landlords. Such products include boiler installation, landlord insurance, landlord repairs, gas safety certificate and lettings as well as property management among others.
Contacting British Gas Customer Service
Customer service at British Gas is capable of handling all issues that you might have with any of the products and services associated with the company. The main customer service number worth calling in case of emergencies such as gas leaks is 0800 111 999. However, for enquiries on energy accounts, the customer service number to call is 0800 048 0202.
The energy company has different customer service numbers for each of the products and services that it sells. For example, customers interested in filing complaints regarding HomeCare products and services can do this by calling the company on 0800 294 9650. It is advisable to know the office to call depending on your needs.
British Gas Contact Tips
The customer service number that you call regarding account enquiries is open for specific hours and days. For this reason, you should only call the account enquiries number from 8am to 8pm between Monday and Friday. Calling the number on Saturday should take place between 8am and 6pm only. BT customers pay nothing for calling the 0800 numbers.