BT believes in making the world a better place through the power of communication. The company is now one of the largest telecom firms in the world. The company provides telecom products and services in around 170 countries around the world. Electric Telegraph Company, which was founded in 1846, acted as a precursor to the formation of this telecom giant.
However, it was not until 1980 that what became known as British Telecommunications entered the market officially. The company initially operated as British Telecom. Since then, the telecom giant has been involved in many acquisitions. The company generates most of its profits through Openreach, which is one of the many subsidiaries that it owns.
The telecom giant is renowned for excellent services and products that it provides in not only Great Britain, but also in the 170 countries where it operates. Fixed line telephony is one of the special services that it provides. Other services include mobile telephony and broadband Internet. In addition to these, the company has delved into provision of digital television services.
Fiber optic communication is one of the company’s stellar services. The telecom giant also specializes in provision of IT services. It has several divisions that include business, consumer, global services and wholesale. All the services and products that the company specializes in providing fall under these four divisions.
Contacting BT Customer Service
Whether you use BT services at home or for your business, it is possible to contact the customer service in case of a problem that needs proper handling fast. For example, if your home bill or account has a problem and you would like to cancel a product or service, the phone number to call is either 0800 783 1401 or 0330 123 4150 from a landline and mobile phone respectively.
It is possible for you to get in touch with the company from any part of the world, if you are outside the United Kingdom. In such a situation, you would need to call the telecom giant by dialing +44 179 359 6931. Call any of these numbers to find out what happens in case you cancel the product or service. Do not hesitate to call and ask for the MAC code.
BT Contact Tips
The customer service numbers to call regarding the need to cancel a product or service operate between 8am and 9pm from Monday to Friday. The numbers also operate between 8am and 8pm on Saturday. On Sunday, you should call only between 9am and 6pm. Before making the call, check that you have the account number ready. The account number is on your bill.