Coop refers to the Co-operative Bank, which provides retail and commercial banking services in the United Kingdom. The bank began operating in 1872 as a department of CWA called Loans and Deposit. It is the seventh biggest lender in the United Kingdom.
The bank has worked hard to identify the types of customers enjoying the banking and financial services that it provides. The bank espouses ethical banking, which it embraced and began practicing in 1992. The bank endeavors to provide better alternatives to the larger competitors.
At the Co-operative Bank, customers get wide-ranging banking services. Some of these include internet banking as well as what the bank calls high-street banking. Others include mortgages, credit cards, saving accounts and loans.
Some of the most popular products that the bank provides under current accounts include current account plus, standard current account and student account. Cashminder is a unique product that the bank created purely for customers who do not qualify to open other types of current accounts.
Moreover, all the services are available online. Alternatively, customers who do not prefer online banking services, can get what they want by visiting the bank premises in person. Telephone banking is a different strategy through which the bank extends services to its customers too which is so convenient.
Contacting Coop Customer Service
Customers should make all their general enquiries to the bank by calling +44 (0) 3457 212 212 especially if these concerns relate to account or savings account. For reports regarding lost or stolen cards, customers should direct their concerns to +44 (0) 345 600 600.
All questions regarding credit cards should go to +44 (0) 345 600 600. As for discussions on mortgages, the bank encourages customers to direct these to +44 (0) 800 234 6761. However, it is important to be ready to pay applicable call charges before placing the calls.
Coop Contact Tips
Before picking the phone to call some of the Coop numbers, it is important to have a proper understanding of the charges that apply. For example, all calls made to the bank’s 0800 and 0808 numbers from landline or mobile phones in the UK do not attract charges.
On the other hand, calls made to the bank through any 0845 and 0870 number attract a fee of 3p per minute in addition to the relevant access costs that service providers charge. As for calls to 0844 and 0843numbers, customers should be ready to pay 7p per minute plus access charges. For more information on how to contact their customer care representatives, visit their official website.