For a long time now, E.ON has led the list of the largest electric utility organizations in the world with sales that exceed hundreds of billions of US dollars each year. The merger of VIAG and VEBA in 2000 led to the creation of this electric utility company. The company operates in several countries such as Germany, Spain, Italy and Finland among others.
The company is one of the leading providers of electricity and gas in the United Kingdom. It not only generates electricity, but also retails gas and power. The company has employed more than 12,000 workers in the UK and over 79,000 employees to operate its global business. The company endeavors to emerge as a trusted energy partner to its customers.
The company provides offline and online services. Some of the online services include picking the new gas and electricity plans, managing online accounts and moving homes. Customers in the United Kingdom who need new meters as well as connections can apply for this from the energy company. Customers can renew their current tariffs or upgrade.
Currently, the company has reduced the gas prices significantly for residential tariffs. Wholesale gas prices are now much lower. This makes it much easier for customers to enjoy huge savings on the money they spend on gas and electricity. The reduced gas prices ensure that the UK customers can now enjoy savings that are worth what they spend on gas in three weeks.
Contacting E.ON Customer Service
Customers with prepayment meters who need help from E.ON should call the company on 0345 303 3040. After dialing this number, the next step is to choose Option 2 and let the customer service handle your issues regarding gas account. As for questions regarding electricity account, customers need to choose Option 3 after dialing the customer service number.
The gas and electricity company has several customer service numbers because of the huge number of products and services that it provides. However, customers who feel the need to call the company and report the complaints that they have with any product or service can do so by dialing 0333 202 4606.
E.ON Contact Tips
E.ON operates the customer service numbers from Monday to Saturday only. Calling the numbers on Sunday is ill advised since no customer service representative will be in the office to receive your call. From Monday to Friday, you should call between 8am and 8pm. On Saturday, you should call customer service between 8am and 6pm.