ee customer service
ee customer service
Want to Contact Customer Service? Look no further - here is EE contact Number
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EE Opening Times

Monday-Friday

8:00AM - 8:00PM

Saturday

8:00AM - 6:00PM

Sunday

8:00AM - 6:00PM

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EE is now part of the BT Group. The company provides the largest and most highly advanced digital communications in the United Kingdom. It specializes in provision of mobile as well as fixed line services. The company is a major player in the telecom industry in the United Kingdom. The company opened and operates more than 553 retail stores in the country.

The company owns three different brands that include T-Mobile and Orange. The organization continues doing whatever it takes to be the most trusted company in the United Kingdom. The telecom company says that speed of its 4G coverage depend on many factors, which include number of users and location.

EE Telephone Number

EE Services

EE Telephone Number

Running the biggest and fastest mobile network in the United Kingdom is just but one of the services that the company specializes in providing. In October 2012, the company became a pioneer when it launched the only superfast 4G mobile service (at that time) in the country. It became the first European telecom firm to exceed more than 12 million subscribers.

The 4G coverage that the company provides now reaches over 90 percent of the population in the United Kingdom. The 2G coverage is now accessible to more than 99 percent of the population of the United Kingdom. The telecom company is focused on serving customers with the best network in the country.

Contacting EE Customer Service

The company has several ways through which customers can get in touch with it. For example, it allows customers to text short codes regarding the problem they face to 150. The short code service is for customers how need help with pay as you go and pay monthly plans. Large businesses can text their short codes to 158 using EE phones.

Customers who are abroad and need help with pay monthly and pay as you go plans should call the company on +44 (0) 7953 966 250. If you are abroad and need help with home broadband services, the number to call for answers is +44 (0) 207 362 0200. On the other hand, customers with questions regarding large business can call +44 (0) 7973 100 158 from outside the UK.

EE Contact Tips

It is advisable to only call EE between 8am and 8pm from Monday to Friday or 8am and 6pm on Saturday, as these are the company’s official opening hours. Calling outside the opening hours will mean paying up to 50p for each call. Calling the company from outside the United Kingdom requires checking the roaming charges with your service provider.

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6 Comments

  1. Adam

    Been poor connection all week and last 24hours not Internet I’ve used all my phone allowance and been charged more and then when try to phone get phoned off well your in breech of the contract so I’m not paying you another penny now for this crap service I don’t care if it gose to court as your the ones not holding your end of the contract. FYI sort this website out aswell absolute joke of a company especially after how much you charge your customers 7 years I’ve been with you and I get treated like this YOU A JOKE!!!!!

  2. Shazia

    Hi can some one ring me from ee u have discontinued my contract

  3. Allison smith

    Hi there
    I have a contract with yourselves and in July my son had his phone stolen which I am still paying for even though he has no phone I tried getting a replacement through my house insurance but didn’t manage to do it with the 28 days as stated because I was on holiday etc. I am wondering is there anything I can do to have a new SIM card with his existing number ? I’ve already paid two bills and have no phone if this is possible pls let me know, I did report it stolen and got calls stopped at the time.

  4. Elena Negrea

    Hi, I know that may sounds silly ,but I need to know what Calls UK,EU and selected countries unlimited ?

  5. khan

    i can’t get through customer service, there’s some techinical issues with your line also

  6. Nathan geddes

    Cannot believe I’ve tried ringing EE on several occasions today only for the call to drop after 20/30 mins I’ve emailed and even tried contacting my local store with no answer as of tomorrow I will no longer be paying for a service you aren’t providing or willing to discuss. Do you research before buying guys check out there reviews on trustpilot this is not an isolated incident

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