EE is now part of the BT Group. The company provides the largest and most highly advanced digital communications in the United Kingdom. It specializes in provision of mobile as well as fixed line services. The company is a major player in the telecom industry in the United Kingdom. The company opened and operates more than 553 retail stores in the country.
The company owns three different brands that include T-Mobile and Orange. The organization continues doing whatever it takes to be the most trusted company in the United Kingdom. The telecom company says that speed of its 4G coverage depend on many factors, which include number of users and location.
Running the biggest and fastest mobile network in the United Kingdom is just but one of the services that the company specializes in providing. In October 2012, the company became a pioneer when it launched the only superfast 4G mobile service (at that time) in the country. It became the first European telecom firm to exceed more than 12 million subscribers.
The 4G coverage that the company provides now reaches over 90 percent of the population in the United Kingdom. The 2G coverage is now accessible to more than 99 percent of the population of the United Kingdom. The telecom company is focused on serving customers with the best network in the country.
Contacting EE Customer Service
The company has several ways through which customers can get in touch with it. For example, it allows customers to text short codes regarding the problem they face to 150. The short code service is for customers how need help with pay as you go and pay monthly plans. Large businesses can text their short codes to 158 using EE phones.
Customers who are abroad and need help with pay monthly and pay as you go plans should call the company on +44 (0) 7953 966 250. If you are abroad and need help with home broadband services, the number to call for answers is +44 (0) 207 362 0200. On the other hand, customers with questions regarding large business can call +44 (0) 7973 100 158 from outside the UK.
EE Contact Tips
It is advisable to only call EE between 8am and 8pm from Monday to Friday or 8am and 6pm on Saturday, as these are the company’s official opening hours. Calling outside the opening hours will mean paying up to 50p for each call. Calling the company from outside the United Kingdom requires checking the roaming charges with your service provider.