Eon customer service
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Eon Opening Times


8:00AM - 8:00PM


8:00AM - 6:00PM



Eon or e.on is one of the largest companies in the United Kingdom that generate electricity and retail power as well as gas. The UK division is a subsidiary of E.ON Group, which is one of the largest investor-owned gas and energy companies in the world. In the UK, the company has employed 12,000 people. More than 79,000 people work for the company worldwide.

In the United Kingdom, the company meets the gas and power needs of more than 5 million customers. Currently, the company operates 21 wind farms in addition to a biomass plant and a wave power generator, which is the first of it’s kind, in the UK. The energy company is embarking on a mission to increase production of more renewable energy.

Eon Helpline

Eon Services

Eon Helpline

The company has several gas and electricity plans that customers can choose depending on their needs and budget. The company has fixed rates for the gas and electricity plans that do not change. The company also connects new customers who need gas and electricity supply in their homes or businesses.

It allows customers to choose whether they want a plan that lasts 1, 2 or 3 years. It also has a wide variety of services aimed at the small and medium energy users. Moreover, the energy company makes it possible for customers to switch from their current gas and electricity plans to what it offers.

Contacting Eon Customer Service

Customer service at e.on.com is accessible through 0333 202 4586. On the other hand, customers who do not prefer making telephone calls can benefit by contacting the company through platforms such as Twitter. The company’s Twitter handle is @EONhelp and is reachable 6 days every week from Monday to Friday, although at different opening hours.

The company has several telephone numbers through which to contact it on specific problems. For example, it handles all emergency calls made through 0333 202 4687. Customers who want to join any of it’s plan should dial 0333 202 4586. For bills/payments is 0333 202 4687, direct debits is 0333 202 4687, smart meters is 0345 366 5974 and new connections 0333 202 4920.

Eon Contact Tips

Under the Contact Us section on the official Eon website, customers can fill an online form and receive answers to their queries within 48 hours of posting these. Whether filling the online form, tweeting or making a telephone call, customers must have their account number ready. The number is crucial in enabling the company to provide accurate answers or solutions to problems. It also helps in speedy followups in case the problem is not attended to at that moment.

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