Most users might only know of Facebook as the largest social media platform in the world boasting of more than 1 billion users. However, what they might not understand is that the company is also a major provider of different other types of services. The company has developed new types of products and services that it extends to consumers and businesses.
In the US, one of out every three people uses this particular social media site while at work. Apps now make up a significant portion of the ecosystem. The company’s market capitalization is now in excess of $249 billion. It has employed close to 12,000 workers up to date. More than 83 percent of the daily active users on this social media site live outside the US and Canada.
The company runs several subsidiaries and these include Instagram, Mobile Technologies Inc, Onavo, Oculus, WhatsApp Inc and Facebook Payments Inc to mention a few.
Facebook offers several products and services to users. First, users have access to the social media site to connect socially or professionally with friends and family all over the world. It has provided brands with one of the most powerful platforms to advertise. Other products for which it is renowned include profile, news feed, messenger, groups, events, video, photos and search.
Other products that continue making the company one of the most popular around the world include Instant Articles, the mobile app and Paper that enhance user experience. Audience Insights and Page Manager are the other two products that the company extends to advertisers for business. The list of services that the company offers consumers and businesses is limitless.
Contacting Facebook Customer Service
The largest social media site in the world does not encourage users to contact it through telephone calls. For the most part, users can get in touch with the customer service through the Help Center on the official website. The Help Center has all the answers to some of the most common problems that users experience while on the social media site.
Facebook Contact Tips
It is worth mentioning that even if you get the company through the telephone, there will be no human support. The voice will simply ask you to go to the Help Center or Help Community to find the answer to your question. Alternatively, sign in to your Facebook account, go to the Search section and type in the question to which you require an answer.