Halifax is one of the best-known companies in the United Kingdom. The company’s history goes as far back as 18552 when it was founded. During the more than 160 years of its existence, the company has undergone massive growth and transformation. It has continued to grow by making numerous acquisitions that include Birmingham Midshires and Clerical Medical to name a few.
The founders of the bank simply wanted to establish an investment and loan society that would mutually benefit the locals. Initially, it operated as a building society. However, the building society later underwent transformation to become a bank following the period of rapid changes as well as innovations that was a common feature of the 1960s.
The bank has undergone numerous transformations to a point where it now provides online services. Online banking is among the most popular services that the bank provides. Under online banking, customers can register for this form of banking, download a mobile or tablet app and benefit from enhanced protection, which is crucial to its success.
Earn cashback is a reward program that the bank recently introduced. Under this program, customers receive cashback offers depending on the places where they usually do their shopping. Pay a Contact is another product that the bank created to help customers who want to make payments using the mobile phone number of their contacts only.
Contacting Halifax Customer Service
It is easier to get in touch with customer service at Halifax Bank. Walking into a local branch to speak with a company representative is one way of contacting the bank. The SignVideo service offers one other method of getting in touch. Writing and sending regular mail to the bank is yet one more method. Sending a tweet on the bank’s official Twitter handle attracts help too.
However, if you prefer getting in touch with the bank through phone calls, the number to call and make enquiries regarding bank accounts is 0345 720 3040. If you are abroad and wish to contact the bank about bank accounts or report lost and stolen cards, the number to call and receive assistance is +44 (0) 113 242 1984.
Halifax Contact Tips
Existing customers who desire to contact the bank via phone calls on matters regarding bank accounts can do so 24 hours each day for 7 days in a week. Where new customers are concerned, the bank will receive and respond to calls regarding bank accounts from Monday to Friday between 8am and 8pm, or 8am to 6pm on Saturday and 9am to 5pm on Sunday.