Hertz is a car rental company that operates in the United States. Walter Jacobs founded the rental firm in 1918. He began the company with only 12 Model-Ts. His first shop was in South Chicago. However, after only five years, Walter sold the company to John Hertz although he played a prominent role within the organization until his retirement in 1960.
Currently, the rental company boasts of franchise as well as licensee and corporate locations all over the world. In addition to car rental, other services that the company now provides include fleet management as well as vehicle leasing. It owns numerous rental car brands in more than 10,300 locations spread all over the world.
The car rental firm serves customers with wide-ranging services that include off airport locations as well as Apollo RV rentals. Other common services include Easy Access Bus Service, Return Center, Gold Choice and Instant Return. Emergency roadside assistance is available to customers on request when the car develops problems while out on the roads.
In the US, customers have access to programs such as One Way Car Rentals and Monthly Car Rentals. Convenience options are among some of the most popular and highly sought after programs that the rental firm has to offer and these include NeverLost GPS, NeverLost Companion and Explore Hawaii to name but a few.
Contacting Hertz Customer Service
It is not difficult to contact the rental organization about your need for cars. You can do that by getting in touch with the company’s customer service office or representative on 1-800-654-4173. However, if phone calls do not appeal to you, consider sending an email. The rental firm has no problem with customers who opt to send letters regarding quality of service and products.
Do not hesitate to get in touch with customer service regarding any billing question that you have. The customer service can then forward your call to the relevant department that you need to talk with regarding the issue at hand. The departments can solve issues revolving around reservations, extending rental or changing return location and emergency roadside assistance.
Hertz Contact Tips
If you are to contact Hertz about any issue regarding car rental as well as fleet management and vehicle leasing, remember to do this between Monday and Friday from 7am to 7pm Central Time. The customer support section on the official company website is a wonderful place to obtain more information and answers to the questions that you have.