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Lycamobile Opening Times


8am -8pm


9am – 6pm


9am – 6pm

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Lycamobile HelplineUK Contact Numbers
Toll-Free0800 652 7566
Direct Lycamobile Customer Service322
LycaMoney020 7132 1100
LycaTV0207 132 2727
Lyca Fly0207 132 3232

Lycamobile Customer Service Contact Number

lycamobile helpline

Lycamobile Overview

One can make easy and hassle free international telephone calls to friends, family, colleagues, boss and anyone on this planet with Lycamobile. Lycamobile belongs to telecommunication industries. It is an MVNO (Mobile Virtual Network Operator) and provides qualitative mobile telecommunication services. Founded in the year 2006, Lycamobile presently operates in 21 different countries around the globe. It was first launched in the Netherlands and has it’s headquarter located in the United Kingdom. The vision of Lycamobile is to provide high-quality international calls for affordable prices. The company sells SIM cards known as Pay-As-You-Go that allows an individual to make international telephone calls. Lycamobile Company has partnerships and different business structures in different countries where it operates. The company has more than 15 million customers around the globe.

The company is known for the high-quality customer care services provided by them. Though it is present in so many different countries, even the minor of the minor problems do not go unnoticed and all of them are solved by the company as fast as possible. The company is known for providing convenience and comfort to its customers. Having a decade of experience, Lycamobile is helping its customers to feel homely and near to their dear ones by solving all the minute as well as big problems faced by their customers.

Lycamobile Customer Services

Lycamobile has a multi number of teams operating all over the world. The team generally works from 8 am to 8 pm from Monday to Friday and on the weekend the company functions from 9 am to 6 pm. Using other phones an individual can call 0207 132 0322 for availing Lycamobile customer services. From abroad one can call the number +44 207 132 0322 to solve the problem faced by them by using Lycamobile products. The call charges vary from one network operator to other. The company also provides online support for its customers as it serves in different countries. The company also promises t sort out the issues within 5 working days excluding bank holidays and weekends. The direct number for Lycamobile customer services is 0871 976 6751 (the UK number).

Lycamobile general inquiry contact numbers and email address

For making a person feel comfortable, Lycamobile has set up various customer care numbers according to the queries associated with their products. There are different numbers for contacting the company for various issues. For general queries, one can dial 1300 854 607. General queries include inquiries related to available support services, tariff plans, and other similar subject matters. One can also write at the Lycamobile customer service email address [email protected] at any time. The helpline number, 1300 854 607 is available for everyone to offer assistance and guidance regarding all the Lycamobile services. By dialing this number one can also get information and details regarding office address and location, bill payment, account information, tariff plans, etc. One can also dial 020 7132 1101 for availing same services. [email protected] is the UK Lycamobile email address also assists the customers in solving their problems. The following page will also lead a customer to reach out Lycamobile operators.

If the SIM card is not used for more than 90 days either by texting or calling then, the company will automatically deactivate the number. The most important factor that one should pay attention while taking the SIM card from the company is that after deactivation the number cannot be reconnected and becomes unavailable to be used again.

Lycamobile Customer Service Billing and Balance Check

Only a registered customer can get the itemized copy of the bill. To avail the itemized copy of the bill an individual has to send a post requesting the company to send the itemized bill copy stating important details like name, contact number and the reason for requesting this service. The company will then send the itemized information pertaining to the last six months. To check the details of the billing one has to register his SIM at After registering the person will get a password. Now the information regarding billing can be seen through online account services that can be accessed using the password on the website. The users can also call to 321 or 95# and listen to the automated voice that gives out the information on the balance. To avail the same service when traveling abroad users can call +447404000. Also, to check Lycamobile UK balance one can enter and send *131# or 94#. The balance will be displayed on the Lycamobile screen within a fraction of seconds.

lycamobile contact-number-helpline

Other Lycamobile contacting modes

One can also contact Lycamobile through filling an online application or form. To avail the online form one has to visit this link. There are a multi number of ways to check the SMS rate, call rates, and other services provided by the company. Also, one can contact the department of Lycamobile business development and the department of marketing. One can contact the business development team at [email protected] and the marketing team at [email protected]. The company also allows its customers to buy the Pay As You Go SIM card online. An individual can avail the Support of  Lycamobile also. The company also provides its service by providing support for its customers to locate the nearby Lycamobile store and directly get the issue sorted out. One can find the nearest Lycamobile store with a single click on this link.  The executives in the store will help in solving any of the customer’s concern. The customers can check the call rates and tariff by using the link Also, one can dial *136* country code and the phone number# from the mobile and get the required information on the tariff plans. The company also provides some offers to its customers if they use lycamoney card. For example, if a customer uses the lycamoney card for top up their number they get 10% extra whenever they top up their lycamobile. If any of the customers is facing problem in sending and receiving messages even though there is sufficient amount of balance in the account or the number then one should check the MCN i.e. Message Centre Number. The MCN should always be +447404000111 for all the Lycamobile UK. If you still face the same problem then, dial the Lycamobile Helpline 0207 132 0322.

Lycamobile complaints

If the customer care department does not respond or solve the queries then the customers can directly mail to [email protected] and the company will solve the issues within 5 working days. Again if the complaints or the queries are not solved then one can complain to an independent service provider known as Financial Ombudsman Service. This organization solves the disputes or problems of the customers and also between two businesses. The contact number of Financial Ombudsman Service is 0845 080 1800.  The usual and all time Lycamobile contact phone number is 0207 132 0322 and the UK Lycamobile customer care toll-free number is +44 207 132 0322.

More Lycamobile Support and Helpline

Some of the other Lycamobile Support and Lycamobile Helpline numbers are as follows: Toll-free Lycamobile contact phone number for solving general issues – 1-845-301-1612. The users can top up their number within a fraction of seconds by purchasing online Lyca Top Up voucher through or type *131*PIN# and send on the mobile phone that one wishes to Top Up.

Write to Lycamobile customer care

The Lycamobile Company also encourages its customers to write directly to the company through letters addressing their concerns and problems. Also, it is better to write letters if the customer care department does not respond properly. This mode of communication also saves the telephone charges incurred due to frequent calls. The company also encourages hearing from their customers about their services and products which act as a motivating force to the company. The following is the customer care address

Walbrook Building
195 Marsh Wall London,
E14 9SG United Kingdom

The alternative address that one can write directly regarding Lycamobile UK is as follows:

14 Ealing Road,
Wembley, Middlesex HA04TL
United Kingdom

The company has also provided various facilities for the customers to ease their work in between their busy schedules. Most of the companies are reluctant to hear the complaints of the customers. To differentiate themselves from rest of the companies Lycamobile has come out with various strategies and ways to solve the problems faced by its customers and also share their grievances. The company also has made easy ways for its customers to check the balance, avail new services, pay bills and much more. The company is trying to provide homely feeling and an emotional touch in their services.  The following are the links for social media handle and FAQ hyperlinks.

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