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MetroPCS provides prepaid wireless services in the US. Malcolm Lorang and Roger D. Linquist are the two people who founded the wireless service provider in 1994. It provides data, talk and text services all over the nation. At one time, the telecoms network that the company operates was the sixth largest in the United States. The company is a subsidiary of T-Mobile US, Inc that specializes mostly in cell phone services as well as products such as wireless phones.

Metro PCS Helpline

MetroPCS Services

Metro PCS Helpline

All the data, talk and text services that MetroPCS provide are dependent on specific plans and platforms that include HSPA, GSM, 4G LTE and HSPA+ networks. The company plans to integrate it’s 4G LTE network with the 4G LTE network of T-Mobile US. Subscribers to the company products do not have to pay an annual contract to enjoy unlimited 4G LTE prepaid wireless services.

The rates that the company charges for all products and services are inclusive of the appropriate taxes and fees, thus customers have no need for worrying about potential surprises. The company sells some of the latest 4G LTE Android smartphones from the leading manufacturers and brands. The no contract plans have a starting rate of around $40 per month for anybody who wants to enjoy the prepaid 4G LTE wireless services across the nation.

The main attractions that should make customers pleased with the decision to use this company’s services and products include no annual contract, nationwide coverage, 4G LTE network, and unlimited data, talk and text. However, some of the services are not available in all the extended home areas. Moreover, customers have to pay the appropriate per-minute call charges when calling from outside areas that the company covers with it’s network.

Contacting MetroPCS Customer Service

If you need the support from MetroPCS customer service, simply dial 888-863-8768 or 888-8metro8. For questions regarding mail-in rebates, simply call 1-800-999-6389 from your mobile phone or landline. However, to pay for premium handset protection, you should call customer service or dial 1-866-862-3397. For support with sales, online returns or your order, do not hesitate to contact the company by calling 1-877-603-3032.

MetroPCS Contact Tips

Customer service is reachable through 611, which you can do through your MetroPCS phone. If you want to make payment, call 99 from any MetroPCS-phone. However, to receive the personal assistance that you need for any issue from the company, do not forget to include the service account number or details, especially when making payments using a check. The service account number should be at the back of the check.

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1 Comment

  1. Barbara

    We have international calling plan on Metro PCS. We are currently in England and can not use the phone.

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