Netflix is a US company that provides Internet streaming services on demand to customers internationally. Currently, the company runs the streaming operations in North America, South America, New Zealand, Australia and Japan as well as some countries in Europe. The company has been providing these services and more since it was founded on August 29, 1997. It currently boasts of more than 69.17 million subscribers in different markets around the world.
The founders of the company were Marc Randolph and Scotts Valley. The company now operates in more than 40 countries around the world.
Netflix allows registered and paying subscribers to enjoy watching TV shows as well as movies online. Moreover, customers can now stream the TV shows and movies on smart TV as well as other gadgets such as tablets, mobile phones, Mac, PCs and even gaming consoles. Before signing in, customers can request for free trial to determine whether the streaming services are what they need.
Registered subscribers can only enjoy the services after paying a subscription fee. The monthly subscription fee that entitles subscribers to all the services that the company has to offer is $9.99, which has increased from $8.99 but only for new customers. A single user who needs a basic package has to pay a monthly subscription of $7.99. On the other hand, a family plan is available after paying a monthly subscription fee of $11.99.
Contacting Netflix Customer Service
Subscribers who need to contact Netflix customer service can do so by calling +1 866 579 7172, which is for it’s operations in the United States. As for the other countries where the company runs the streaming services, the customer service number differs, thus the need to ascertain this before calling. It is hard to call the company from any country where it does not provide the streaming services. The number +1 866 579 7172 is for all prospective customers/subscribers.
Alternatively, you can always contact the company through social media platforms such as Twitter and Facebook. The online live chat is also available to customers. The help center page contains tips that will help you find answers to your concerns or questions.
Netflix Contact Tips
All existing subscribers can call Netflix by dialing 1 800 585 7265, which is available 24 hours every day. However, if you want faster response to any issue, ensure that you sign in with your account details. Next, move to the Contact Us section of the official website and press/click the link marked Call Us. The company will provide a service code that you must provide upon prompting. The representative will also provide an estimated wait time.