Lee Byung-chull founded Samsung, which means three stars, in 1938. Not only is the brand renowned for copying just about anything and everything, but also for manufacturing a lot of stuff. The company has not faced threats of collapsing or folding up, which have been common in the corporate world in the last 10 years.
The Group contains more than 80 various businesses. The many businesses work together and separately to build skyscrapers, smartphones, electronics and house appliances as well as making some of the biggest ships in the world today. The company operates a sprawling, diverse and mindboggling business that is present all over the world.
The brand is renowned for multiple electronics and house appliances that it manufactures. Some of these include TVs, refrigerators, iron boxes, DVDs, music players and Hi-Fi systems. It also manufactures smartphones such as the Samsung Galaxy. The brand is one of the premier players in the electronics industry despite entering the market only in the late 1960s.
The brand believes in product quality and safety. To achieve this, it has employed several tools and systems that ensure the quality and safety of all the products that come out of its factories. The company has recently delved into the wearable tech market by coming up with products such as Gear S2, Gear Fit and Gear VR.
Contacting Samsung Customer Service
Samsung has several customer service offices in the countries where it operates. For this reason, you should contact the United Kingdom customer service office when in the country. The brand has several avenues through which customers can get in touch with it. These avenues include phone, email and live chats. Therefore, choose what seems more applicable in your situation.
If you prefer getting in touch with the customer service in the UK office through phone, the number to call is 0330 726 7864 or 0330 SAMSUNG. Customers can call the customer service number through landlines or mobile phones. Customers need to understand that the customer service might record their calls for quality purposes as well as training.
Samsung Contact Tips
The calls that you make to the customer service at Samsung through the 0330 number attract the local rates in the United Kingdom. You will enjoy better call rates by making the call to this number from a BT phone or landline. If you call from a different mobile phone, expect to pay varying charges. You can make the calls between 9am and 6pm from Monday to Saturday.