Sky Internet refers to a division of the Sky plc that provides broadband services to customers in the United Kingdom. The parent company found this broadband division or subsidiary in 2006 to provide British customers with Internet services.
The company mainly serves Sky customers with the broadband services. Ofcom recently compared the services that this company offers with competitors such as EE, Virgin Media, TalkTalk, BT and Plusnet only to discover that Sky broadband has the fewest complaints.
Sky Internet Services
Sky Internet has several broadband services for customers to choose, pay for and use in the United Kingdom. Some of the packages are for areas where Sky network is available. Other services cater for areas where the network is not available.
Some of the packages that customers in the UK can choose include Sky Wi-Fi, Sky fibre, Sky Fibre Unlimited as well as Unlimited Pro. However, the available of these packages anywhere in Great Britain is subject to survey and location.
Broadband Unlimited is one of the most popular services that the company sells. Under this plan, customers are able to download all the movies, photos and music that they like after only paying a monthly fee of £10.
The company guarantees 30-day customer satisfaction with broadband and talk. The guarantee applies the moment a customer activates any of his package. However, the guarantee is only for the refund where subscription fees are concerned.
Contacting Sky Internet Customer Service
Sky Internet has followed up on the habits of the parent company, Sky plc, by providing excellent customer service. Anybody who wants to sample the excellent quality and work of the customer service should contact the company via 0871 434 3185.
Sky Internet Contact Tips
To contact Sky Internet about any broadband service that has a problem or you wish to order, simply call 0800 151 2876. Call the company on 03442 411 653when experiencing problems with your broadband package.
Calls that you make to the contact centers are free if you are a Sky Talk customer. On the other hand, non-Sky Talk customers have to pay the appropriate call charges when calling the company using any of it’s 03 numbers, which attract similar charges to 01 and 02 numbers.
Customers who wish to contact the company regarding joining or upgrading broadband package should call 0871 434 3185 or visit their official website for more ways on contacting them. Customers who do not have call packages should check with the tariff guides of their service providers and be ready to pay the applicable call charges.