T-Mobile has forged a reputation for being one of the leading telecoms companies in the world where customers can buy cell phones, 4G phones and iPhones as well as Android phones. The telecom giant has been in operation since 1990 when it was founded. The telecom company is also renowned for selling different types of plans that include voice, mobile Internet and prepaid services.
The company has more than 45,000 workers to take care of the US market.
T-Mobile Customer Services
T-Mobile specializes in wireless communications. In this regard, it provides different kinds of services that include messaging, wireless voice as well as data. In the US, the services are for a market full of more than 293 million customers. In each country where the company operates, it offers nationwide wireless communications. Customers can buy phones, tablets, devices, wearable gadgets, accessories and other types of amazing deals from the company’s online shop.
Bring Your Own device is one of the most popular plans that the company runs. Once a customer brings his own phone or device, the telecom giant rewards him with a Free SIM. However, for this plan to produce the desired results and be of benefit to the customer, he has to check the compatibility of the gadget with the telecom’s network. Next, the customer has to buy a SIM and the company will deliver it to him activated and ready for installation.
Contacting T-Mobile Customer Service
When in need of chatting with a representative of T-Mobile regarding issues such as Bring Your Own Phone, the number that you should call is 1-800-866-2453. On the other hand, customers who do not want to call can contact the company through live chat, which is available every day between 5am and 10pm PST. On the other hand, the number to call to speak to customer service representative about a general issue or ask for technical support is 1-877-453-1304.
T-Mobile Contact Tips
Customers with a T-Mobile phone can contact customer care as well as technical support by calling 611. Customers who are abroad but want to ask for technical support or make general enquiries should call 1-505-998-3793. Calls made to this number from the telecom’s handset while abroad will save you from charges such as roaming, airtime and long-distance. Customer care offices only remain open from 3am to 10pm PST.
On the other hand, contact the company by dialing the relevant short code such as #BAL# (#225#), #MIN# (#646#) and #MSG# (#674#).