The history of TalkTalk in the United Kingdom is interesting. The company began operating as a member of The Carphone Warehouse Group Plc. In around 10 years, the company has grown into one of the leading providers of telecom services in the UK. The first big step the company took to entrench itself in the UK was introducing free calls between its customers in 2004.
The brand is the pioneer of free broadband, having introduced these services in 2006. In 2007, the brand went ahead to purchase the broadband business that AOL was operating in the United Kingdom, which helped to increase its customer base significantly. The company has a foothold in the entertainment industry by sponsoring the X-Factor, which it began doing in 2009.
The company specializes in providing four main types of services to UK customers in the telecom industry – voice telephony, fixed line, broadband and TV, which are commonly known as quad play services. It has extended these services to customers all over the United Kingdom for years. It provides customers with value for money.
The brand introduced TalkTalk Business in 2011 after rebranding the Opal Business that it acquired and operated much earlier. Today, the company has installed its own equipment in over 3,000 of all the local telephone exchanges that are in the United Kingdom. Consequently, this has made it possible for the company to serve the needs of more than 96% of all households.
Contacting TalkTalk Customer Service
The TalkTalk customer service is able to handle all the questions that you direct its way on any of the products and services that it sells in the United Kingdom. For this reason, you should not be afraid to chat with customer service online by visiting the official website, which is www.talktalk.co.uk, and checking under the Contact Us section.
If you prefer phone calls, the best customer service number to call when in need of help on issues such as getting information regarding the numerous products and services that the brand sells is 0800 049 1424. Customer service has never failed to respond to concerns that customers send by writing letters and submitting through regular mail as well.
TalkTalk Contact Tips
Before placing the calls to the TalkTalk contact numbers, ascertain that your account details are in order and ready in case a customer service agent asks for them. By providing the account details, you make it much easier for your issues to receive the attention of the relevant office. Call only after checking the call costs with your service provider.