Thomson is a travel agency or operator with headquarters in United Kingdom. It is a subsidiary of the TUI Group. The organization has provided these services for close to 50 years since it was founded in 1965. It provides customers who desire to travel to destinations in Africa, Asia, Caribbean, Europe, North America and Central America with travel, hotel and holiday advice.
It has employed more than 18,000 personnel to serve customers with traveling advice thus making holidays not only special, but also more enjoyable. The travel company will soon undergo a change of name. The brand will disappear since TUI will soon replace it. This fate will befall all other brands that are currently operating as subsidiaries of TUI.
The food and entertainment that travelers receive while in-flight are just some of the factors that have made the travel company popular with UK and international travelers. Travelers on the travel company’s short haul flights are entitled to The Eatery, which refers to a new range of different types of foods and drinks that they can buy.
Travelers on all long haul flights that last more than 7 hours receive meals without paying any extra fee except the original holiday price. Moreover, travelers are free to request for meals that are free of nuts. Travelers are free to select nut free flights but only if they call the customer service at least 4 days prior to taking the flight so that the cabin crew prepares accordingly.
Contacting Thomson Customer Service
Customer service handles all requests that travelers have regarding hotel accommodation, flights and holiday destinations. For the office to handle such matters, including all complaints, travelers have to call 0844 306 9147. For questions on package holidays and flights, customers should contact 0203 451 2688.
Thomson Contact Tips
Thomson has different divisions. Consequently, identify the division of the travel company to contact prior to proceeding with the call. The divisions in question include Thomson Ski, Thomson Holidays and Flights, Thomson Cruise and Thomson Worldwide as well as Thomson Lakes and Mountains.
On the other hand, before placing the call to the travel company, visit the FAQs section on their official website and check out the appropriate number. This is because answers to the questions that you have could already be on this particular section, thus saving you the time and money that might have gone into waste while placing the call. Be ready to pay not only the call charges, but also access charges.