TV License refers to a policy by the government of the United Kingdom requiring every person or institution interested in watching or recording programs on TVs, computers and other similar devices while broadcasting is going on to obtain the requisite license first. The license costs around £145.50 for homes as well as businesses located in any part of the United Kingdom.
On the other hand, homes or businesses with black and white television have to pay a fee of £49. With a single license, the licensee gets to watch or record television programs on TV sets, computers, laptops, tablets, mobile phones and other devices with the features and ability to receive television signals, but only if all these items are in the same house or business.
TV License Services
The licensing department is responsible for issuing licenses to people who need them. Moreover, the department handles other responsibilities such as sending license renewal letters in addition to processing queries, payments and applications for licenses. The department also keeps a record of all addresses with licenses in the United Kingdom.
If the department has information regarding an address in the United Kingdom where the occupants watch and record television programs without proper licensing, it sends officers to visit. Moreover, the law allows the department to institute a fine of up to £1,000 after identifying a UK national watching or recording live broadcast of a program without the relevant licensing.
Contacting TV License Customer Service
Anybody in the United Kingdom who wants to call the department should do so through 0300 790 6144. Another number, 0300 555 0286, is for the payment and savings card customers alone. All Welsh-speaking individuals who want to contact the department regarding any TV License-related issue should call 0300 790 6042.
Moreover, a minicom service is available for the United Kingdom nationals who are struggling with hearing as well as speech impairments. The service is reachable by calling the department on 0300 790 6050. Welsh-speaking customers with hearing and speech impairments interested in using the minicom service must do so by calling 0300 790 6053.
TV License Contact Tips
The opening hours when customers should place a call to the department and express their concerns are between 8.30am and 6.30pm from Monday to Friday. Customers can reach the department by phone on Saturday but only if they call between 8.30am and 1.00pm. On Sunday and the other bank holidays, the department remains closed thus unable to answer phone calls. For more information visit their official website.