UPS is an American firm renowned all over the world for timely delivery of packages. It has more than 100,000 for all delivery services. The company began operating in 1907 when it was founded. Initially, it was nothing more than a messenger company that served customers in the US alone. With time, it has grown into one of the biggest global corporations.
Every day, more than 7.9 million customers around the world use the delivery services of this firm. It has a workforce of more than 348,000 employees in the US. In all the worldwide operations that it runs, the company boasts of a workforce of more than 407,000 employees. It is one of the largest package delivery organizations in the world.
The organization is one of the largest providers of logistics services in the world. Not only that, but the company has emerged one of the leading providers of specialized transportation services globally. It delivers more than 4.6 billion packages around the world each year. On a daily basis, the organization delivers in excess of 18 million documents and packages around the world.
It handles an average of 58.2 million requests from customers who wish to track the progress of their packages and documents every day. It owns more than 1,990 operating facilities globally. The company operates more than 300-chartered aircrafts that it uses in delivering packages and documents worldwide. It operates a jet aircraft fleet of around 237.
The key services that the company runs include freight forwarding, customs brokerage, international trade management, transport and freight as well as logistics and distribution. On the other hand, the specialty services that it offers worldwide include returns management, designing and planning supply chain, technical repair, technical configuration and service parts logistics.
Contacting UPS Customer Service
UPS operates one of the most efficient customer service offices. Customers can reach the organization by dialing 1-800-742-5877 or 1-800-PICK-UPS. However, since the organization has several offices around the world, locating the telephone and contact details of the particular branch to call should be your primary focus.
UPS Contact Tips
The logistics specialists provide customers with different methods of tracking their packages and documents. The phone center shortcuts are usable only after making a telephone call. The shortcuts are for customers who want to track shipment, track delivery change request or send a package. The shortcuts are available at the official company website.
International contacts are for customers who need help with services in countries other than the US and they are all available on the website.