Vanquis Bank support
Vanquis Bank support
Want to Contact Customer Service? Look no further - here is Vanquis Bank contact Number
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Vanquis Bank Opening Times


7 am and 9 pm


8am - 6pm



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Vanquis Contact Number Tips

Vanquis Helpline UK Contact Numbers
Customer Service 0330 099 3000
Complaints 0330 099 3000
Quick Call 01623 23 23 23
Lost/Stolen Card 0800 783 9003
Automated Payment Line 0330 099 3010
Financial Ombudsman 0800 023 4567
Switchboard Number 020 79 64 1000
Fax Number 020 7964 1001
Outreach Technical Advice 0207 964 1400

Vanquis Bank Customer Service Contact Number

Vanquis Bank support

Vanquis Overview

Vanquis Bank, formerly known as Aquis Bank was established by the Provident Financial Group on a trial basis. Soon after it got licensed by the OFT and since then it is eligible to do business in consumer credit. Vanquis Bank has since then developed to be one of the leading banks in the United Kingdom and has employees more than 1000 and also has won many awards in the banking sector. Vanquis Bank is a growing bank and believes that it has still a lot more scope to grow. Vanquis Bank provides various financial services to its customers such as current accounts, savings accounts, credit cards, debit cards, loans and so on.

Vanquis Bank Customer Service center was established in the year 2003 in Chatham, Kent and since then Vanquis Bank Customer Service has been successfully providing services to its customers and thus has been gaining more and more customers due to their efficiency and personalized customer services. Vanquis Bank Customer service thus has been able to accomplish to keep more than one million customers happy.

Vanquis Customer Services

Vanquis Bank Customer Services provides customer services in various mediums like online, through email, through phone telephones etc. The Vanquis Bank Customer service is flexible and always looks after the requirements of the customers. In case you have a doubt or query you can always contact them on their service number which is 0330 099 3000. This customer service number is available from 8 a.m. to 8 p.m. from Monday to Friday and on Saturday the timings are from 9:30 a.m. to 5:30 p.m. On Sundays this number is not available. Vanquis Bank Customer Service also provides an online portal where you can get all your questions answered online and also you can get tutorials for various functions which you want to use.

vanquis-bank support

Vanquis Bank Quick Call Customer Service

The Vanquis Bank Customer Service provides a customer service which is available 24 by 7 as it is automated. It is sure to solve the most common problems of the customers and hence the customers do not require adhering to the timings of the customer care office for the same. You can contact on 01623232323.

Vanquis Bank Lost & Stolen Contact Number

Vanquis bank customer service deals with urgent problems related to lost and stolen cards separately and hence there is a separate customer service provided for the same. Lost and stolen being an urgent issue the Vanquis contact phone number for the same is available 24 by 7. The lost and stolen cases can be reported on 0800 783 9003 which is the Vanquis bank helpline number provided by the Vanquis bank customer service. There is also an international number which is provided by Vanquis Bank Support for the international customers. The Vanquis bank contact phone number for international customers is +44 161 444 4495.

Vanquis Bank Customer Service number for Card Activation

The Vanquis Bank helpline number which is provided by the Vanquis bank customer service for card activation is 0800 781 9660 and the availability for the same is 8 am – 9 pm Monday to Friday and 9 am – 5.30pm on Saturdays. You can also call on the Quick call number which is 01623 23 23 23 provided by the Vanquis bank customer support for service 24 by 7.

Vanquis Bank Customer Service Number for Repayment Option Plan

Vanquis Bank customer service provides a separate number for dealing with queries related to repayment option plans. The Vanquis bank contact phone number for the same would be 0330 099 3010 and the Vanquis bank customer service is available on this number from 8 am – 8 pm Monday to Friday and 9 am – 5.30pm on Saturdays. All the information regarding the same would be provided by the Vanquis bank customer support on this number.

vanquis-bank-services helpline

Vanquis Bank Customer Service Number for Financial Difficulties

Vanquis Bank Customer support is available for the customers of the bank in financial difficulties. You can call on the Vanquis bank helpline 0330 099 3002 which is provided by the Vanquis bank customer service. The timings for availing Vanquis Bank customer service on this number will be 8 am – 8 pm Monday to Friday and 9 am – 5 pm on Saturdays.

Telephone Charges

The telephone charges of contacting Vanquis Bank contact phone numbers change according to the number. Calls made to the numbers starting with 01 and 03 numbers are usually free from UK landlines as they are added in the free plan minutes if it is available, if not the calls cost same as calls to numbers which have 01 or 02 prefixes. In the case of numbers starting from 0800 or 0808 the calls to these numbers are free from both landline and mobile. In the case of international customers, the call charges apply as per the international calling rate.

Write to Vanquis Bank Customer Service

The Vanquis Bank customer service loves to hear from the customers for feedback as it provides them with room for improvement and also helps them to adhere to the customer queries, complaints and requirements and find solutions and improvisations for the same. The Vanquis Bank Customer Support has provided the customers with a postal address where the customers can drop their queries and feedback in writing. The Vanquis Bank Customer Service ensures that the customers are provided with their respective requirements quickly.

Vanquis Visa Card
Customer Services
PO Box 399, Chatham, ME4 4WQ
Vanquis Bank Complaints

Vanquis Bank Customer Service is always ready to resolve the complaints of the customers and hence they have enabled different mediums for the customers on which they can register their complaints. Vanquis Bank Customer support believes that every customer is an asset to the company and thus each and every complaint should be resolved. You can register your complaints by sending an email to [email protected]  which is provided by the Vanquish Bank customer service. There is also a Vanquish Bank helpline which is provided by the Vanquis Bank support which is available between 8 am and 8 pm Monday to Friday and 9 am to 5.30 pm on Saturdays. The Vanquis Bank contact phone number for complaints is 0330 099 3000. There is also an option provided by the Vanquis Bank Customer Service where the customers can register their complaints in written form.

If you are still not satisfied and require more help or compensation Vanquis Bank Customer Support also provides the facility of financial ombudsperson where you can go for further assistance. You can approach the ombudsperson only when you are not satisfied with the Vanquis Bank Customer Service. For further details, you can visit You can also send your complaints in writing to the financial ombudsperson for which the address will be:

Financial Ombudsman Service
Exchange Tower,
London E14 9SR.

You can also give a call on 0800 023 4 567 or 0300 123 9 123. For more information on the complaints, you can follow this link

Vanquis Bank Frequently Asked Questions

Vanquis Customer Support provides a very informative portal online on their official website where you can get all the answers to the most frequently asked questions by the customers. The answers to these questions are very informative and help the customers to solve all their common problems and questions at a glance that too at any time of the day as this portal is available on the official website of Vanquis Bank and thus is always available for reference. Here is the link to the Vanquis Bank’s Frequently asked questions –

Vanquis Bank and Social Media

In the current of marketing and being in touch with the customers on social media it is very important to have active social media handles which not only help in keeping in touch with customers but also provide a marketing platform. Vanquis Customer Support is very active on social media platforms and it also has various social media handles which make sure that Vanquis Bank Customer service can be provided to the customers through the most convenient and customer-friendly ways. The various links for social handles of Vanquis Bank are

Other links to follow

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1 Comment

  1. Emily

    Here is an article filled with a lot of great information and lots of examples In addition, it includes a great info graphic and video with the history of customer service, ……..

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