virgin-media helpline
virgin-media helpline
Want to Contact Customer Service? Look no further - here is Virgin Media TV contact Number
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Virgin Media TV Opening Times


8:00AM - 8:00PM


9:00AM - 5:00PM


9:00AM - 5:00PM

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Virgin Media TV Contact Number Tips

Virgin Media TV Helpline UK Contact Numbers
Get in touch 0800 064 3836
VM faults in business +44 800 052 0800
VM UK contact helpline +44 800 064 3820
VM contact for upgradation +44 345 6000 789
VM helpline for existing customer(from any phone) *
VM helpline for new customer +44 800 0640 3820
VM toll-free number +44 800 952 8046

Virgin Media TV Customer Service Contact Number

virgin-media helpline

Virgin Media TV Overview

Virgin TV is one of the most profound cable television services in the United Kingdom. It is estimated that about 55% of the homes in the United Kingdom now have access to the Virgin network. Virgin TV now offers more than 260 channels among which as many as 59 are HD. Among the technology used the one worth mentioning is the fiber optic cable which presents strong network without any necessity of a dish. Its parent organization Virgin Media provides other telecommunication services like TV, Mobile, Broadband and Internet Services. The company was actually formed by the merger of two major organizations. Telewest and NTL later rebranded themselves as Virgin Media. Virgin TV provides the customers with some of the best options available in the market. It also provides Sky Channels and other attractive offers. Virgin TV is acknowledged as one of Virgin Media’s biggest service. They also have thousands of live programs and other add-on features. There are also special packs which are provided along with TVs like Phone and Broadband generally for 12 months. Virgin Media comes under the globe’s largest cable service organization called Liberty Global plc, a multinational company whose presence is felt across 14 different countries with over 27 million customers. Its vision is to eternally attempt together to make good things happen.

Virgin Media TV Services

When it comes to accountability and assistance to its customers Virgin Media TV customer services include a wide range of facilities. The services provided to customers include troubleshooting your TV as well as upgrading your packages. One can inquire them to check service status as well. The various problems for which you can get assistance include fixing the audio and video problems on TV, fixing missing channels or remote problems, recording and playback issues etc. Apart from customer services other media services include premium channels, HD Channels, Sky Sports, Catch up TV, Virgin TV anywhere app, multi-room, Netflix streaming etc. For further inquiries and to know more about Virgin Media TV customer services one can contact them at 0800 064 3836. If you use a Virgin Mobile, you can contact them out by dialing to 150.

virgin-tv support

Contact Virgin Media TV Customer Service

Virgin Media provide vast access to their community for their users to ensure continued support and help. One can use the phone number 0345 454 1111 to contact for any customer services. This isn’t a toll-free number. Charges are applicable as per rules. However, the lines are open throughout the week from 8 am to 10 pm. All troubles regarding services provided as well as confusion upon bill generation and payment details can be resolved with their customer service. Service agents can be contacted through the number 0800 064 3840.

Latest Virgin Media TV Information

Customers can stay updated about the latest news and offers regarding Virgin Media TV by browsing through their webpage. Their website also includes promotion videos that provide a better explanation to the people about their services. A lot of information about their products can be obtained from their website.

Virgin Media TV Helpline

For any queries and assistance, there are several Virgin Media helpline numbers available that can be contacted which will be available on all 7 days. In case you are a registered account holder for their TV service, you will need your account details when you contact for smooth service. The helpline services are very reasonable. You can contact 0871 434 3180  for queries regarding bill, to renew your subscription or for any other complaints you may have and help you may require.

Virgin Media TV Online Customer Help and Support

Virgin media TV online Virgin Media support and services for its customers are huge. They are easy to use and popular too. All the online support regarding Virgin TV can be accessed from the following link

After going to the website one must click the TV tab present there to access services specifically for their TV. All the general queries are answered here. One also has access to ask the Virgin Media TV community any questions they want. There is also a forum related to these topics and a blog is maintained by the support team. Live chat options with the technical team is also available during working hours.

Write to Virgin Media TV Customer Care

You are always welcome to write you complaints to them or send any packages. You can write to the Virgin Media United Kingdom Customer Service Address-

Virgin Media
3 Union St,
Swansea SA1 1PJ

You can also write to their various head offices at the following addresses

  • Griffin House
    161, Hammersmith Road,
    London W6 8BS
  • 270 & 280, Bartley Way,
    Bartley Wood Business Park,
    Hook, Hampshire RG27 9UP
  •  Block P2,
    Eastpoint Business Park,
    Dublin 3,
    DO3 W1X0

Feedback can also be given. To contact through Email, one should email to the following email address, [email protected].

Virgin Media TV Contact Numbers and Details

Want to Contact Virgin Media TV UK Customer Service? Look no further – here is the Virgin Media TV contact customer service phone number- DIAL 0871 434 3180 .
There are several Virgin Media TV Contact Phone Numbers for various purposes for customers to connect to Virgin Media. Easy and accessible communication is much needed for all customers. Here are some useful numbers that are essential for all their customers and other individuals alike.

If you are a new customer wanting to subscribe to Virgin TV you should contact to 0800 052 2525. For TV-related queries, you should contact 0345 454 1111. For any questions or concerns regarding payment of your bills, you can contact 0800 064 3777. Industrialists who look for a business with Virgin Media TV may contact them at 0800 064 3836. Also, customers who wish to upgrade their services or for business sales may call to 0808 274 1381. A useful international helpline toll-free number is +44 800 952 8046. Fault priority helpline is 0871 434 3180 . Customer Service Inquiries can also be done by contacting to the number 0871 434 3180.

If you are a media person or an analyst wanting to contact Virgin Media TV, it is better to send them an email for which you will get a quick response. However, you can also contact them to this number, +44 333 000 2900. For investor relations, you can contact +44 1256 752 or send an email to [email protected]. To contact the sustainability team you must email to the following address, [email protected]. If you wish to contact Virgin Media TV for unique commercial customer services like marketing, advertising, and sponsorship deals, you should email them at [email protected]. Sometimes it may become necessary to contact the main Virgin Group itself or Liberty Global in the case of any dissatisfaction. One can contact them at.

Telephone Call Charges

Many of the contact numbers listed above are toll-free (Numbers starting with 0800), which means they are free of cost and can be dialed convincingly. However, some calls do cost you some money generally as per your telephone service provider plans. Also remember that you can always contact them through E-Mail in a hassle free manner with the email ids provided.

Virgin Media TV Complaints

The majority of the complaints can be resolved completely online and through self-assisted service that the company provides on their official website. However in the case of any complaints, one can specifically call this number 0843 515 8680. This call charges 7p/minute in addition to the operator charges. To log on a complaint you just need to make a call, inform you details and then your discomfort. Generally, quick service is provided and within a short time, the complaint is resolved.

Another important accessibility that the organization provides is communication through various social media platforms. With ever increasing popularity of social media platforms and ease of access, customers find it quite useful to know about various updates of their services and any latest offers and other news. Here are those social media links which you can access for further information and updates. Also, there are many useful online portals where their services can be enjoyed to their fullest.

  • Use this link to get latest updates on the TV programs to be telecast on the Virgin Media TV Network,
  • To enjoy anywhere TV one may use this link and log in their account –
  • They also have an official YouTube channel which you can access from this link. Important programs and updates will be posted by them periodically in form of videos –
  • You can follow the parent companies tweets here from this link,
  • Their presence is there on Facebook also. Like them for getting updates in your news feed through this link –
  • They have an official account on Instagram too. Follow them through this link,

Many a time the FAQs can come handy in solving various difficulties. Virgin Media TV services have provided with wide range of FAQs collection to assist the user. FAQs for one of their service TV Anywhere can be accessed through the following link

It is often useful to check the FAQ section before contacting the company.

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