Yodel is a United Kingdom delivery service company. It was formed in 2010 when Home Delivery Network acquired the domestic business of DHL in the UK. Initially, the company was known as HDNL before undergoing some rebranding that saw the name change to what it is today. The company delivers packages to all postcodes within the United Kingdom.
The company runs more than 55 service centers whose aim is to ensure the timely delivery of parcels. The company serves customers in Channel Isles as well as Republic of Ireland through the partnership that it has formed with organizations such as Jersey Post, Guernsey Post and Fastway Couriers. It provides specialist-handling services for items such as flowers and wines.
Yodel provides parcel delivery services in the United Kingdom. It offers the delivery services at discounted rates for customers who send a larger volume of parcels. During special seasons such as Christmas, the company runs different types of promotions to reward loyal customers. It helps businesses to stay afloat by sending out their products on time.
It delivers parcels to businesses as well as residential-based consumers. It has created several products such as XPECT, XPRESS, ROI/CI and XPERT to meet the needs of different types of customers. It allows customers to access the tracking device through which to monitor the progress of the parcels, thus reducing the chances of delivering at wrong addresses.
Contacting Yodel Customer Service
If you feel that a telephone call to the company would produce faster results, then the customer service number to dial is 0844 755 0117. However, you should make the telephone call as a last resort. For all the answers to your questions regarding progress of the delivery service for the long awaited package, a tour of the website will provide the answers that you need.
Yodel Contact Tips
It is worth noting that calls cost around 1p per minute. Be ready to pay the access charges that your service provider levies for such calls. Before placing the call, have the parcel tracking ID ready. You can only make the calls between 8am and 7pm from Monday to Friday or 9am to 1pm on Saturday.
Seasonal opening times are 8am-7pm from Monday to Friday, 9am-5pm on Saturday and Sunday. Web chat services are among the fastest regardless of the kind of assistance that you require from the company. Web chat operates from 8am-10pm between Monday and Friday as well as 8am-5pm on Saturday.