Yorkshire is a banking chain that operates in both England and Wales. The banking chain was established in 1859 by Colonel Edward Akroyd. He established the bank in response to the financial difficulties that his employees faced.
It has now grown into an organization that has around 182 retail branches located all over England and Wales. The bank is a subsidiary of the National Australia Bank. As a trading division it has emerged into a critical player in the finance and insurance industries in the UK.
Yorkshire Services
Yorkshire mostly provides financial services. However, it is similarly renowned for providing excellent insurance products. Some of the most popular products and services that the bank provides include personal banking, private banking and business banking.
Under personal banking, some of the products that customers receive from the bank include current accounts, credit cards, savings accounts, loans, mortgages, insurance and travel. Under private banking, the bank provides Internet banking and wealth management among others.
The services that the bank provides under business banking include online banking, solutions to small businesses, commercial banking and corporate banking among others. The bank also provides industry expertise in areas such as healthcare and agriculture to mention a few.
Contacting Yorkshire Customer Service
The main customer service number to call regarding any issue that requires the bank’s attention is 0800 456 1 247. This number is for all customers who want to contact the bank while in the United Kingdom. For customers who are abroad, the number to call is +44 141 951 7315.
The bank allows customers to forward their complaints regarding the quality of any service internally. Customers pay nothing when making complaints to the bank regarding service or products.
If the issue for which a customer needs assistance is under a specific category or topic, the customer service representative will provide details regarding where to report it as well as the relevant office to call. Alternatively, simply visit the website to find the numbers to call.
Yorkshire Contact Tips
It is worth mentioning that Yorkshire bank endeavors to make all it’s telephone banking numbers available to customers all the time. However, in case you call and do not get a response, remember that the services are often unavailable during routine maintenance.
When making complaints, customers must forward details regarding the issue together with information of bank account and the actions expected from the bank. All complaints can be in person, via writing or over the telephone by calling 0800 456 1 247.