Groupon is a market leader where local commerce is concerned. It connects customers with various sources where they can find amazing deals. It provides deal of the day services, thus making work much simpler for customers. It is the biggest daily deal website in the world renowned for encouraging customers to purchase coupons and vouchers at discounted rates.
Currently, it runs the most-visited coupon site in the US. It boasts of more than 30 million unique visitors each month. Customers can use the coupons and vouchers that they find on this website at any national as well as local company. It has provided these services since being launched in November 2008. The first market where it provided services was Chicago.
Groupon Services
The company endeavors to connect customers with amazing deals from different markets around the world. It does this through coupons and vouchers. Through a service such as Groupon Local, shoppers are able to discover all the best deals in a city through their mobiles or online. Groupon Getaways is for customers to enjoy amazing vacation anywhere in the world at discounted rates.
With Groupon Goods, customers are guaranteed curated selection of home furnishings as well as fashion items and electronics. The services that it provides transform the manner in which small businesses have traditionally attracted, retained and interacted with customers. The services are great for businesses that want to not only operate, but also grow more efficiently.
Contacting Groupon Customer Service
The customer service is divided under two categories. The first category is for users who do not have a Groupon account. The second category is for users with existing accounts. For this reason, it is important to register and use the login details to sign in before submitting your question to a customer service advisor.
If you prefer contacting the customer service by phone, call only during the opening hours. You can call the company from Monday to Friday between 9am and 5pm Central Time. On the other hand, the long wait times means that calling after 4.15pm is not a good idea unless the issue you want resolved requires urgent attention and cannot wait.
Groupon Contact Tips
You can contact Groupon online. To do this, send an email to support@groupon.com. The company representative will respond to your email in 30 minutes. In cases of delays, the company representative should send you a response within 24 hours. On the website, fill the online form accurately with details of the issue that you want the company to resolve.
