AT&T is one of the multinational telecommunications companies operating from and serving customers in the United States of America. The company is one of the leaders in terms of providing fast download speeds in the US. The quality of the coast-to-coast coverage that the company provides is exceptional. The company provides a delicate balance to people in need of speed and stability when searching for the best network provider.
AT&T provides wide-ranging services and products to clients. Some of these products include mobility services, application services, network security, cloud services, hosting services, voice services and unified communications. It is one of the biggest carriers in the United States, which it dominates together with Venison. It offers a wide selection of devices thus making it easier for customers to choose their preferred mobile phones, hotspots and tablets at subsidized rates.
Some of the gadgets that the provider sells include global brands such as iPhone, Samsung, BlackBerry and Lumia mobile phones. Customers will not struggle finding refurbished as well as brand new gadgets. Subscribers to the data rates that the company has can look forward to fast speeds that average more than 7Mbps. Customers are able to stream HD-quality movies and videos with crystal clarity. It’s LTE services are in more than 600 markets today.
Other services include DIRECTV, wireless, cell phones, Internet and U-verse. Furthermore, people in need of solutions in areas such as home security will find their needs met fully by some of the products that the company sells.
Contacting AT&T Customer Service
AT&T allows customers to call +1 800-331-0500 when in need of a few answers from the customer service department. If you want to call to check or track the status of delivery of a particular product, the number to call is +1 877-782-8870. Technical support is also available for problems with the Internet, Digital TV, wireless, home phone and home security. The other number that you should call for assistance from customer service is 800-288-2020.
AT&T Contact Tips
The average wait time if you choose to call AT&T is around 28 minutes, although this depends on a number of factors. The best time to call any of the company numbers is between 8am and 6pm from Monday to Friday. Over the weekend and other holidays, it might be difficult to get the department or office that you want to talk to regarding your problem. Remember that some of the numbers are specifically for the registered and paid-up subscribers.