O2 is a telecoms service provider operating in the United Kingdom. It is the second largest provider of telecoms services in the UK. It began operating as Cellnet in 1985 following the joint venture between Securicor and BT Group. It is a subsidiary of Telefonica. It also has a subsidiary called giffgaff. The telecoms giant is one of the major players in industries such as Internet and telecoms in the United Kingdom.
O2 Customer Services
O2 is renowned for some amazing services that include mobile phones and tariffs in addition to tablets as well as accessories. The services and products that it sells are for personal as well as business use. The amazing range of products and services that are available from the provider include mobiles, tablets, iPhones, voice tariffs, landline and telephony, broadband and network, business apps, international business solutions and messaging services.
The company specializes in more than broadband, mobiles and landlines. It provides everything that customers need to keep their businesses connected under one roof. The company has more than 10,000 free Wi-Fi hotspots across the nation. The company allows the more than 22 million customers to make free calls between themselves at no extra charge. Moreover, customers can make unlimited calls to 10 different landlines, although this package is for businesses alone.
Contacting O2 Customer Service
If you want to ask the O2 customer service any company-related question or make a general enquiry, the number to remember is 0800 028 0202.Existing business customers can call the company by dialing 0800 977 7337. Within the UK, the company employs more than 350 customer service gurus who can visit a customer and address the concern that he has with any product or service.
O2 Contact Tips
The O2 community is one of the most helpful. If you have a question that requires quick solutions yet getting in touch with the company or customer service department proves impossible, simply open the official website and look for the community. If the problem is one that other customers have faced, you will find it and the appropriate answer or solution within the community. Therefore, visit the community before placing your call to the company.
Before placing the call, it is important to check the package for which you have a problem and need solutions. The different categories whose numbers you should know and call regarding your issue are Pay Monthly, Pay and Go, Business, Broadband and Travel Insurance. A different contact number is available to people who want to join the network by subscribing to any of it’s services and products.