Virgin Media Internet Contact Number

Virgin Media Internet Helpline


0871 434 3183
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Virgin Media Internet UK Opening Times

Monday-Friday 8:00AM - 8:00PM
Saturday 9:00AM - 5:00PM
Sunday 9:00AM - 5:00PM

Virgin Media Internet is a division within the Virgin Media Group. Through this division, customers are guaranteed the fastest broadband services in the market today. Currently, the division serves customers in the UK market alone.

The company allows customers to go online and browse the Internet whether they have or do not have a phone line. Customers have the option of choosing between broadband and broadband with phone. The cheapest and costliest broadband plans go for £4.99 and £17.99 respectively.

Virgin Media Internet Helpline

Virgin Media Internet Services

Virgin Media Internet Helpline

The superfast fiber services that the company provides start from £4.99. The superfast broadband has speeds of up to 50Mbps. Virgin Media Internet has a new product that it calls VIVID, which is the next generation of optical fiber with speeds of up to 200Mbps.

With VIVID, users are assured of an easy time streaming movies, videos and music simultaneously and on multiple devices. The new service enables users to enjoy unlimited downloads.

The broadband services are just but a part of an entire package that includes television, mobile plans and fixed landline. Furthermore, customers can buy a router from this division of Virgin Media and use it connect seamlessly to services such as VIVID, SuperFibre 50 and Fibre.

The company is able to provide superfast fiber services primarily because of the investments that it has made in cables. The company uses DOCSIS 3 tech cables to provide incredibly fast broadband services.

Contacting Virgin Media Internet Customer Service

The company has emerged one of the best in the category of broadband providers operating in the United Kingdom. However, in case an existing customer has any issue to report to the company, the number to dial is 0800 064 3839.

Virgin Media Internet Contact Tips

If you have an issue that you need a representative of the company to address regarding broadband services, call 0345 454 1111 from any number. On the other hand, call 151 if you have a Virgin Media telephone or mobile phone.

The lines remain open from 8am to midnight every day of the week, including weekends. It is important to ask your service provider regarding the costs of calls you make using other different networks considering that they are not similar but vary significantly.

Do not hesitate to ask the community for assistance. Simply sign in to the official website and look for the Virgin Media community. Then again, chat with a company representative right on the website and obtain assistance immediately. A representative is always available.

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