British Telecom customer service
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British Telecom Opening Times


8:00AM - 8:00PM


9:00AM - 6:00PM


9:00AM - 6:00PM

British Telecom or BT is a telecom company that serves customers in the United Kingdom. It is one of the leading communications service providers in the world. It operates in more than 170 countries spread all over the world.

BT provides television, broadband, fixed and mobile phone services. Moreover, the provision of networked IT services is an area where the company has excelled in lately. It is the oldest communications service provider in the world.

BT mainly operates in the UK as well as Ireland. In the last two years (2014-2015) it has served more than 6,500 corporate as well as public sector workers. Globally, it has employed more than 18,000 workers.

British Telecom Helpline

British Telecom Services

British Telecom Helpline

The company has broken down it’s group business into several categories through which it serves customers around the world. The categories include BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.

The company is a global leader in the provision of solutions and services in the communication industry. One of the most popular products of British Telecom is BT Sport, which has exclusive rights to show English Premier League and UEFA Champions League among others.

Broadband, television, mobile and fixed line telephony are other types of services that the company provides around the world. Under broadband, packages that customers can choose are Broadband Unlimited, Broadband Premium, BT Infinity and Infinity Unlimited among others.

The company allows customers to switch from their current broadband and line to BT. What is more, customers can do the switch without having to contact their old supplier for a MAC code. It contacts the old suppliers on behalf of customers who want to make the switch.

Contacting British Telecom Customer Service

The number to call to speak with the customer service representative or office is +44 1793 596931. However, customers who are interested only in making general enquiries to British Telecom should call 020 7356 5000 but only from the UK.

British Telecom Contact Tips

A customer who has a BT landline should call the company through 150. On the other hand, the number to call for people with non-BT landlines or mobile phones is 0800 800 150. People with business questions who want to call British Telecom with a BT phone 152 is the number.

Business questions to the company can be made by calling BT on 0800 800 152 from a non-BT landline or mobile phone. To send a text message to the company, do not forget to prefix the number with 18001. For more information please visit their official website.

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