DHL is the market leader globally where the logistics industry is concerned. The initials stand for the first letters of the last names of the three founders who were Adrian Dalsey and Larry Hillblom as well as Robert Lynn. The company has been in operation from 1969 when it became the first company in the world to provide express door-to-door international delivery services.
The organization owns multiple trains, planes, trucks and ships in addition to warehouses through which it provides exemplary logistics services globally. It is responsible for international mail delivery services in addition to packaging, repairs as well as customized and specialized services in shipping. It is responsible for serving more than 500 airports.
The Express delivery services that the organization provides are among the most popular globally. The express services cater for parcels and packages by focusing on providing exceptional shipping and tracking solutions. Under the express services, customers can choose the shipping, tracking, or other services that they prefer based on their needs and budget.
The organization provides all the other services around the world through several businesses or divisions that it runs. The businesses and divisions include Parcel and eCommerce, Global Forwarding, Freight and Supply Chain. Each division operates separately but without compromising the quality of services that the parent company provides around the world.
Contacting DHL Customer Service
The customer service number to call depends on the division of the organization that you want to contact concerning logistics or delivery services. For this reason, it is important to obtain information regarding the exact division or business to call first. Next, you also need to know the number to call depending on your current location and the destination of the mail or package.
For example, when calling the US office, dial 1-800-426-5962 and speak with a company agent. For more details on how to get in touch with a representative of the company, simply visit the official website. While there, go to the section marked Contact Center where you will find all the information you need regarding the best way to contact the relevant division.
DHL Contact Tips
Before calling DHL, have the tracking code ready. Instead of making the call, you can simply go to the official website and fill in your details on the online form. Nevertheless, social media platforms such as Facebook and YouTube present a wonderful option through which to contact the company if telephone calls are not too appealing to you.