EDF, which refers to a French company that is known fully as Électricité de France S.A, specializes as an electric utility organization. It is the largest producer of electricity in the world. The company has operations in different parts of the world including the United Kingdom. The company produced the electricity required in EU from nuclear, gas, fuel and other sources.
In the United Kingdom, the company caters for the energy needs of more than 5 million customers. In fact, the company is one of the largest providers of energy in the UK. It serves residential as well as business customers by providing them with electricity as well as gas. In addition to all these, the company produces 20% of the energy required in the United Kingdom.
Electricity and gas are the two products that the company specializes in providing to customers in the United Kingdom. By producing close to 20 percent or a fifth of the electricity that the United Kingdom needs, the company has emerged the largest supplier based on volume alone. The company ensures that residential and business customers have all the energy they need.
The company operates two businesses. One business has the onus of generating electricity. The other business has the main task of supplying electricity to all the residential and business premises that require it in the UK. Under supply, the company buys electricity and gas from the market before selling the same to customers in different parts of the country.
Contacting EDF Customer Service
Customer service at EDF is reachable via phones and through emails. If you prefer getting in touch with the company through emails, simply fill in the online form that is available on the official website, which is www.edfenergy.com. Thereafter, submit the form. Do not forget to include your account number on the form before submitting for assistance.
On the other hand, customers who prefer getting in touch through phone calls should dial 0113 820 7117 from a mobile phone. Account enquiries are best handled by calling 0800 056 7777. All customers who are outside the United Kingdom can call the company through its international number, which is +44 (0) 1138 207 117.
EDF Contact Tips
Customers who need assistance for all the account enquiries that they have should call the company on the given number between 8am and 8pm from Monday to Friday or 8am and 2pm on Saturday. Customers do not have to worry about call charges since calls to the 0800 are free when using BT landlines and mobile networks in the United Kingdom.